The “SIPT” error in League of Legends typically appears as the message: “Failed to receive platform SIPT.” This error usually means your game client is struggling to retrieve essential configuration data from the Riot servers, often due to a connection handshake failure, ISP throttling, or a DNS issue.
Here is a step-by-step guide to fixing it, ordered from the easiest to the most complex.
1. The Quickest Fixes (Try These First)
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Restart Your Router/Modem:
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Unplug your router from the power source for 60 seconds, then plug it back in. This clears out temporary cache issues that often cause the SIPT handshake to fail.
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Restart Your PC:
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Sometimes the Riot Client background processes get stuck. A full reboot forces them to restart.
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2. Change Your DNS Server (Most Effective Fix)
This is the most common solution for the SIPT error. Your ISP’s default DNS might be blocking the specific server request.
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Open the Control Panel on your PC.
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Go to Network and Internet > Network and Sharing Center.
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Click on your active connection (e.g., Ethernet or Wi-Fi).
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Click Properties.
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Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
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Select “Use the following DNS server addresses” and enter:
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Preferred DNS server:
8.8.8.8(Google) -
Alternate DNS server:
8.8.4.4(Google) -
(Alternatively, use Cloudflare:
1.1.1.1and1.0.0.1)
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Click OK, close the windows, and try launching League.
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3. Flush Your DNS and Reset Winsock
If changing the DNS didn’t work, you might need to clear your computer’s current network cache.
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Press the Windows Key, type
cmd. -
Right-click Command Prompt and select Run as Administrator.
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Type the following commands one by one, pressing Enter after each:
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ipconfig /flushdns -
ipconfig /release -
ipconfig /renew -
netsh winsock reset
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Restart your computer after the last command.
4. Allow League Through Firewall
Your Windows Firewall might be treating the specific SIPT data packet as a threat.
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Type “Firewall” in your Windows search bar and open Firewall & Network Protection.
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Click “Allow an app through firewall.”
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Click Change Settings (you may need admin rights).
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Find League of Legends and Riot Client in the list.
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Ensure both the “Private” and “Public” checkboxes are checked for both apps.
Summary
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Server Status: Before diving deep, check Riot’s Service Status page to make sure the servers aren’t actually down (SIPT errors often spike during outages).
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ISP Restrictions: If none of the above works, try connecting via a VPN or a Mobile Hotspot temporarily. If the game works on the hotspot, the issue is strictly with your home Internet Service Provider (ISP).
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