When you see “an error occurred while connecting to epic servers,” it usually means a temporary server issue, your internet connection is unstable, or your game/launcher needs a refresh.
Check the Epic Games status page, restart your router/console, update drivers, run as admin, clear cache, or flush DNS, and if issues persist, reinstall the launcher or check for Windows updates.
Here are some quick fixes you can try:
1. Check Epic Games Server Status
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Sometimes, the issue might be with Epic’s servers themselves. Check the Epic Games Status page to see if there’s a known outage.
2. Restart Your Game and PC
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Close the game completely and restart your PC. This can resolve temporary connection issues or background processes that might be causing the error.
3. Check Your Internet Connection
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Ensure that you have a stable internet connection. You can try the following:
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Restart your router or modem.
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Switch from Wi-Fi to a wired connection if possible.
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Run a speed test to check if your internet speed is adequate.
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4. Run the Epic Games Launcher as Administrator
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Right-click on the Epic Games Launcher shortcut and select Run as administrator. This ensures the launcher has the necessary permissions to connect to Epic’s servers.
Also read : support.nintendo.com/switch/error
5. Disable Firewall or Antivirus Temporarily
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Your firewall or antivirus might be blocking the connection to Epic Games servers. Try temporarily disabling them and see if it resolves the issue.
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Windows Firewall: Go to
Control Panel > System and Security > Windows Defender Firewalland disable it temporarily. -
Antivirus: Check if your antivirus has any specific settings blocking the Epic Games Launcher.
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6. Check for Updates
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Make sure both Epic Games Launcher and your game are up to date. Sometimes errors occur because of version mismatches.
7. Clear Cache in Epic Games Launcher
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The Epic Games Launcher has a cache that may get corrupted over time. To clear it:
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Close the Epic Games Launcher.
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Go to the following directory:
C:\Users\<YourName>\AppData\Local\EpicGamesLauncher\Saved\WebCache. -
Delete all files in the
WebCachefolder. -
Restart the Epic Games Launcher.
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8. Change DNS Settings
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If your DNS server is slow or unreliable, it can affect the connection to Epic Games servers. Try changing your DNS settings to something faster, like Google DNS or Cloudflare DNS:
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Google DNS:
Primary:8.8.8.8
Secondary:8.8.4.4 -
Cloudflare DNS:
Primary:1.1.1.1
Secondary:1.0.0.1
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9. Reinstall Epic Games Launcher
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If all else fails, uninstall the Epic Games Launcher completely, then reinstall it. This can fix persistent issues with the launcher or corrupted files.
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