www.edd.ca.gov/ui_online : Apply and Manage Your Claim Online
www.edd.ca.gov/ui_online : Apply and Manage Your Claim Online
Want to file for unemployment online? Use UI Online—the fastest and most convenient way to apply and manage your unemployment claim online.
To register for UI Online, follow these steps:
Create a Benefit Programs Online Account
Before you can use UI Online, you must first create a Benefit Programs Online account.
Important: Once you submit your registration, you are not done yet. You will receive an automated email to confirm your account, which includes a link. Select this link to complete your registration. For security purposes, the link will expire within 48 hours.
If you don’t get this message in your inbox, check your spam or junk mail folder.
Register for UI Online
To create your UI Online account, you must be logged in to Benefit Programs Online. Once you are logged in, select UI Online and provide the following information:
- First and last name as it appears on your claim
- Date of birth
- Social Security number
- EDD Customer Account Number
Important: Your EDD Customer Account Number is automatically mailed to new customers within 10 days of filing a claim. If you have lost your EDD Customer Account Number, call us at 1-800-300-5616 from 8 a.m. to 8 p.m. (Pacific time), seven days per week, except on state holidays.
How to Use UI Online
Now that you have your Benefit Programs Online and UI Online accounts set up, you can use UI Online to:
- File a claim.
- Reopen a claim.
- Certify for benefits and report work and wages.
- Monitor the status of eligibility issues.
- Get your latest claim and payment information.
- Change your address and phone number.
- Verify your identity.
- Receive notifications including reminders to certify for benefits.
- View in-person and phone appointments.
- Reschedule a phone interview.
- View, print, or request a copy of your tax information from the past five years.
- Check your UI Online inbox for important messages.
- Ask a question.
| Days of the Week | Available Time |
|---|---|
| Sunday | 5 a.m. – 8:30 p.m. |
| Monday | 4 a.m. – 10 p.m. |
| Tuesday – Friday | 2 a.m. – 10 p.m. |
| Saturday | 2 a.m. – 8 p.m. |
On the Go? Try UI Online Mobile
You can also use the mobile version of UI Online to quickly view activity on your account anytime, anywhere from your smartphone or tablet.
With UI Online Mobile, you can:
- Certify for benefits.
- See important notifications.
- View all scheduled appointments.
- Get a snapshot of your claim summary including the last payment made, weekly benefit amount, and claim balance.
