Hot Schedules Login : https://www.hotschedules.com/ Login

Providing Initial Login Information

• A brand new employee will need their initial username and password to log into HotSchedules and set up their account
• Managers can provide this by printing their welcome sheet or sending an email invite from the Staff tab
• Simply check the box beside the employee name(s) and select the Welcome Sheet button. 

Steps for the Employee

• Sometimes people forget their username and/or password! If a user enters either of these incorrectly, they will receive an error that states ‘invalid username or password’
• If there is a confirmed email address linked to the account, the user can use the Forgot Username or Password tool on the website or the mobile apps 
• Forgotten username? – The employee must know the email address set against their user profile. As a manager, you can check this or add an email if there isn’t one
• Forgotten password? – The employee must know their username, again as a manager you can send this to the employee
• Employees can use this article for step by step instructions to retrieve login information with an email address.

Can a Manager Reset an Employee’s Login Information?

• Yes! If one of your employees is having trouble logging in, you can send them their username from the Staff tab and a link so they can reset their own password
• See this article for step by step instructions

“Your account has been SUSPENDED” or “Your account is INACTIVE” Message when Logging in

• This message indicates that the account a user is trying to log into is no longer active
• The account may be set to inactive or terminated, but a manager at the location will need to reactivate the account for this user to log in

Please note: Also, confirm that the user is not using a username and password from a previous HotSchedules account. When someone switches companies, they should set up a new account.

Hot Schedules Login :