my.truconnect.com Activate Login : Download the Free MyTruConnect App Now

To Activate your TruConnect’s free wireless plans, login into the webpage my.truconnect.com or Call the Customer Care Agents at (800) 430-0443 Monday-Saturday 5:00 AM to 9:00 PM PST to activate your new SIM Card.

The US’s fastest-growing wireless Lifeline provider, TruConnect offers everyone in the country access to low-cost wireless goods and services. The company is dedicated to increasing the accessibility of mobile and broadband services and assisting more Americans in gaining access to vital resources for healthcare, employment, and education while maintaining connections with friends and family.

With no-contract plans for voice, text, and data, as well as easy-to-use and affordable devices like handsets and hotspots, TruConnect is bridging the digital divide for many Americans who have otherwise been unable to afford such services, or have been previously overlooked by traditional providers.

TruConnect’s free wireless plans are here to keep you connected wherever you go. Apply today and if eligible, receive all the following for FREE:

my.truconnect.com Activate

1. Make sure your device is turned off.

1. • Note: If your phone is on while you insert the SIM card, you may need to restart your phone

2. Open your TruConnect SIM Kit and remove the SIM tool and the SIM card

3. Locate your phone’s SIM card tray

1. • Heads up! Your SIM card tray will be a small slot with a hole, usually on the sides of your phone.
   • Can’t find it? For Cloud Mobile and other device types, you’ll need to remove the back of your phone cover. See your device’s user manual for more details.

4. Push the SIM tool into the hole until the SIM card tray opens.

5. Find the right size SIM card for your phone’s SIM card tray. Start by punching out the biggest size and work your way down until you find the size that fits your phone.

6. Once you have the right size SIM card, place it into your phone’s SIM card tray.

1. • Already have a SIM card in your phone? Replace your phone’s old SIM card with your new TruConnect SIM card.

7. Once your TruConnect SIM card is in the tray, close your SIM card tray.

8. Go ahead and turn your phone on. Give your phone a second to update your carrier. You’ll see it in the status bar.

9. Call our Customer Care Agents at (800) 430-0443 Monday-Saturday 5:00 AM to 9:00 PM PST to activate your new SIM Card. ​

1. • Heads up! When Customer Care activates your SIM Card, your call will be automatically disconnected. ​

10. You’re set! Enjoy your TruConnect service.

Enroll

Apply quickly and easily online for your plan by answering a few questions and submitting your eligibility documents for Lifeline or the ACP benefit.

Approval, Shipping, and Activation

Once approved, we’ll ship you your brand-new device or SIM card, at no cost to you. When your order arrives, just follow the instructions provided to get up and running in no time!

Use Each Month

As the adage goes, use it or lose it. Keep your TruConnect service by doing all the things you love on your device every month. With unlimited talk and text, plus up to 14GB of data, the options are endless!

Those who would qualify for the EBB program include those:

• Enrolled in or eligible for the Federal Lifeline program (based on income below federal poverty guidelines, dependency on Medicaid and other assistance programs, or residents of tribal lands).
• Approved for free or reduced-price school breakfast/lunch program or the Federal Pell Grant.
• Affected by COVID-related loss of income.

ACP Plans

Our ACP plans vary based on your state of residence and available options at the time of your opt-in*.

Our FREE ACP plans include:

• California Lifeline Customers: TruConnect’s California FREE ACP plan includes at least 14 GB of 4G/LTE data (ACP plan adds at least 8 GB to your Lifeline plan) with Wi-Fi hotspot capability
• Lifeline Customers Outside of California: TruConnect’s FREE ACP plans includes at least 12.5 GB of 4G/LTE data (ACP plan adds at least 8 GB of data to your Lifeline plan) with Wi-Fi hotspot capability
• Stand-Alone Service: TruConnect’s FREE ACP plans includes at least 8 GB of 4G/LTE data, Wi-Fi hotspot capabilities, and your choice of an LTE-enabled hotspot device or Google Play Certified LTE Android smartphone**

What Is Lifeline?

Lifeline is a government program focused on connecting qualified low-income customers by subsidizing phone service. TruConnect offers Lifeline in 36 states, Puerto Rico, and the U.S. Virgin Islands.

To receive a free smartphone and monthly service, you must meet the income-based or program-based eligibility guidelines. The program is limited to one Lifeline benefit per household.

Qualifying programs include:

• Medicaid / Medi-Cal.
• SNAP / CalFresh.
• Federal Public Housing Assistance or Section 8
• Supplemental Security Income (SSI)
• Veteran and Survivors Pension Benefit.
• Multiple Tribal Assistance Programs.

What Is The ACP Benefit?

The FCC’s Affordable Connectivity Program (ACP) is a new federal government program committed to bringing connectivity to low-income Americans. Qualifying households can get connected by answering a few questions and submitting your eligibility documents

To receive a free smartphone and monthly service, you must meet the income-based or program-based eligibility guidelines. This includes qualifying programs for Lifeline, plus the following:

• Low Income Home Energy Assistance Program (LIHEAP)
• National School Lunch Program
• Federal Pell Grant
• WIC