Spectrum Outage Sanford NC : Make Sure You’re Getting Spectrum Outage Alerts
Spectrum Outage Sanford NC : Make Sure You’re Getting Spectrum Outage Alerts
Enable push notifications from the My Spectrum App to alert you when there’s news about an outage in your area.
To enable push notifications:
- Open the My Spectrum App and sign in.
- Tap Account > Set Notifications > Manage Push Notifications.
- Tap the toggle button next to Outages to turn push notifications on.
To manage your service notifications settings:
- Sign in. You’ll be taken to the Notifications sub-tab within Settings.
- Select Manage under Service Notifications.
- Use the drop-down menus to update your settings, then select Save.
Troubleshoot Your Equipment Using Your Account
Before troubleshooting, please check to see if you are in an outage by selecting the “Check Outages” button above.
Internet Equipment Troubleshooting
- Select the Reset it button below to be taken to your account.
- Under the Internet sub tab, choose your equipment from the list.
- If you see a “Connection Issue” status next to your equipment, select Troubleshoot.
- Select Restart Equipment next to a device.
- Select Restart Equipment again.
Voice and TV Equipment Troubleshooting
- Select the Reset it button below to be taken to your account.
- Select Experiencing Issues? next to your equipment.
- If it’s available, select the Reset button. If not, then follow the instructions there.
Stay Connected with Access Points
Outages can be challenging. To stay connected, Spectrum Internet customers can use Spectrum WiFi access points.
