www.vystarcu.org Login : How do I access my VyStar account online?

Whether you log in from your desktop computer or you use the VyStar app, we’ve made sure your experience is simple, safe and intuitive. If you’ve logged in within the last 120 days, you’ll use the same login credentials you already use. For those members who haven’t logged in in a while, you’ll receive an error,

“We can’t find that username or password. You can reset your username/password or try again.”

In this instance DO NOT request a password reset. You will need to follow the same steps as those logging in for the first time.

Here’s how:

1. Navigate to the login page or open the VyStar Mobile app.
2. Select Enroll in Online Banking.
3. Fill out your Member Information.
   *You’ll need your Member Number, Social Security Number/Tax ID, Savings Account and Zip Code.
4. Accept terms and Continue.
5. Create a new Username and Password.
6. Verify Identity with a one-time passcode and Go to Dashboard.
7. Mobile app users will also be prompted to set up Biometrics (fingerprint & facial recognition).

*You should receive an email to confirm you were successfully enrolled.

Ready to get started? Log in or Download VyStar Mobile from the App Store or on Google Play.

Why should I set up Biometrics (fingerprint and facial recognition)? 

• Biometrics offer a number of security benefits to help ensure your private information is not compromised:
  • High security and assurance
  • Convenient and fast
  • Non-transferrable – exclusive to only you
• If you’ve previously used Biometrics to log in to the VyStar app, you will need to set up your credentials again for the new app.

How to Access

1. From your account dashboard, navigate to the Pay & Transfers dropdown.
2. On mobile, look for Transfers. Then select External Transfer from the options.
3. From here, you can create a new transfer to a list of previously saved external accounts, add new external accounts and look at your recurring transfers.

How to Add an Account

1. Select Add next to External Accounts in the upper right to create the account to receive the transfer; on mobile select Add Payee from the dropdown.
2. Enter the Routing Transit Number, Account Number and choose from the Account Type dropdown to select if it is Savings or Checking Account.
3. You may enter an optional Account Nickname, which will appear in your list of saved external accounts.
4. Review and accept the terms and conditions
5. Select Save to add the new external account.

How to Verify an Account

In order to complete the set-up process two small deposits will be made to your external account within 1 to 2 business days. The account will show as In Process during this time.

1. Return to the External Transfer menu
2. In the External Accounts list, find the account you wish to verify and select Activation Required.
3. Enter the two deposit amounts to activate or delete the account.
4. Once your external account is activated you will be able to select it from the list of connected accounts and make external transfers.

How to Transfer

Once your accounts are connected:

1. Select the “to account” and the “from account” from the list of connected accounts.
2. Enter the date of the transfer or select it from the calendar. *Recurring transfers will need a start AND an end date.
3. Type the amount of the transfer
4. Then select the frequency of the transactions.
5. Then Continue
6. Next you’ll see a transaction confirmation.
7. Select Done.

Add a Biller

1. From your mobile account dashboard, navigate to Payments. From desktop, start at the “Pay & Transfers” dropdown. Then select “Pay Bills” from the options.
2. You will see a biller and transaction, select the appropriate biller. You can also search for common billers.
3. Complete the details screen:

• Add biller account number and confirm
• Add or confirm zip code of biller
• You can add a nickname and notes (optional)
• Set alerts to notify you when payment is sent and/or delivered (optional, but recommended)
• Groups allow you to categorize expenses like credit card, utilities, etc.

4. Add when all details are set.

Edit a Biller

1. From your mobile account dashboard, navigate to Payments. From desktop, start at the “Pay & Transfers” dropdown. Then select “Pay Bills” from the options.
2. Select the biller you wish to edit
3. Select each field to make edits (some fields are not editable)
4. Update