https //epicapps.toh.ca/my chart/ Login My Account

In your web browser, search for https://epicapps.toh.ca/mychart/Authentication/Login to access the login page. Enter your MyChart username and password and click Sign in.

Pre-Registration in MyChart allows you to register online 1 week prior to your visit. Registration options, such as updating your health problems, medications, allergies, emergency contacts, as well as fill out any pre-visit questionnaire, appear on the Appointment Details page for upcoming appointments.

How do I sign up?

You can sign up for a MyChart account by using an activation code that is just for you. You can get an activation code by:

• Asking the registration clerk for one at your next appointment; they will send a code with instructions to your regsitered email address,
• Using the MyChart activation code on your After-Visit Summary, or.
• Completing a paper form and presenting it along with a piece of government-issued photo identification to the health records department at the hospital where you receive your care. Your activation code will then be emailed to you.

I just received my activation code. Now what?

1. From the MyChart login page, go to the “New User” section and click “Sign up Now”.
2. Enter your activation code (if not automatically entered) and other personal verification information, such as your health card number and your date of birth.
3. On the next page, choose the following:
   • MyChart username. This should be something that others wouldn’t be likely to guess but easy for you to remember.
   • Password. Your password must be at least eight characters long and include at least one character or a number and must be different from your username. Choose a password that you don’t use for other websites.
4. On the next page, choose whether you want to receive an email when there is new information available in your MyChart account. If you choose to receive email alerts, enter your email address.

How do I install the MyChart app?

To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” Please select the name of the organization where you receive care before signing in. If you selected the wrong organization, click “Switch organization” above the log-in details.

How can I pay for invoices I received through MyChart?

The Atlas Alliance is currently working to make payments through MyChart possible. Until then, please contact your organization’s finance department for more information or to make a payment.

• The Ottawa Hospital Academic Family Health Team:
  • By phone: 613-761-4444 ext. 14444
  • By email: financeinfo@toh.ca
• Hawkesbury and District General Hospital:
  • By phone: 613-632-1111 ext. 41903
  • By email: accountreceivable@hgh.ca
• Renfrew Victoria Hospital:
  • By phone: 613-432-4851 ext.800
  • By email: finance@renfrewhosp.com
• St. Francis Memorial Hospital:
  • By phone: 613-756-3044 ext. 226
  • By email: pecarskie@sfmhosp.com
• The Ottawa Hospital:
  • By phone: 613-761-4444 ext.14444
  • By email: financeinfo@toh.ca
• University of Ottawa Heart Institute:
  • By phone: 613-761-4444 ext. 14444
  • By email: financeinfo@toh.ca

Which medical records will I see in MyChart?

Your MyChart account will hold records from all partner sites, also known as the Atlas Alliance, that you’ve visited. This currently includes records from: The Ottawa Hospital, Hawkesbury and District General Hospital, Renfrew Victoria Hospital, St. Francis Memorial Hospital, The Ottawa Hospital Academic Family Health Team, The University of Ottawa Heart Institute, The Group Health Centre in Sault Ste. Marie, Kemptville District Hospital, Deep River & District Hospital and the Winchester District Memorial Hospital

The kinds of health records available in MyChart include:

• Outpatient Progress Notes and Consultations
• Inpatient Consultations
• Lab results if the test was ordered by a doctor in the Atlas Alliance
• Imaging reports if the imaging was performed at an organization in the Atlas Alliance
• Discharge Summaires
• After-Visit Summaries
• Patient Instructions and more

Can I cancel my MyChart account?

You can cancel your MyChart account on the computer by navigating to the Security Settings page and click “account deactivation page” to confirm deactivation.

You can cancel your MyChart account on your mobile by navigating to the Account Settings page and clicking “Deactivate Your Account” to confirm deactivation.