My epicgames.com account is temporarily locked. How can I unlock it?

You can unlock your Epic Games account if it is temporarily locked. Navigate to the Epic Games login screen. Click on “Forgot Your Password?”. Enter the email address that you use to login and click SEND EMAIL.

1. Navigate to the Epic Games login screen.
   
2. Click on “Forgot Your Password?”.
   
3. Enter the email address that you use to login and click SEND EMAIL.
   
4. Go to your email, find the message from Epic Games, and click the RESET PASSWORD button to reset your password for your Epic Games account.
   
5. The link will direct you to a page where you can choose your new password.
   

• • Your password must not be the same as your last 5 passwords used.
  • Must have 7+ characters.
  • Must have at least 1 number.
  • Must contain no space(s).
    Note: A strong password will help to ensure that your account stays secure.

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