my.disney.com/reset Updating your Disney+ Email Address and Password

To reset your Disney Plus account email and password, Go to my.disney.com/reset or open the Disney+ app and log in to your account. Select “Settings,” then select “Account.”

Here’s how to update your Disney+ email address and password:

1. Updating Your Email Address:

• Log in: Go to DisneyPlus.com or open the Disney+ app and log in to your account.

• Access your Account:

- Website: Select your Profile icon in the upper right corner, then select “Account.”
- Mobile app: Select your Profile icon in the lower right corner, then select “Account.”
- TV-connected device: Select “Settings,” then select “Account.”

• Change Email:

- Select “Change” or the pencil icon next to your email address.
- Check your inbox for an email from Disney+ with the subject “Your one-time passcode.”
- Enter the 6-digit verification code from the email.
- Enter your new email address and current password.
- Select “SAVE.”

2. Updating Your Password:

• Two Scenarios:

• You know your current password: Follow the steps above to access your Account, then select “Change” or the pencil icon next to your password. Enter your current password, then your new password twice to confirm. Select “SAVE.”

• You forgot your password:

- - Go to DisneyPlus.com and select “Log In.”
  - Enter your email address and select “Continue.”
  - Select “Forgot Password?”
  - Check your inbox for an email from Disney+ with the subject “Your one-time passcode.”
  - Enter the 6-digit verification code from the email.
  - Enter your new password twice to confirm.
  - Select “Continue.”

Important Notes:

Password Strength: Make sure your new password is strong and unique. Use a combination of uppercase and lowercase letters, numbers, and symbols.
Security: If you suspect unauthorized access to your account, change your password immediately and consider enabling two-factor authentication for added security.
Help Center: If you encounter any issues, you can always refer to the Disney+ Help Center for further assistance.

Manage your information, update your marketing preferences, and keep your account secure.

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