“UPS. Hi [Name]. Your shipment requires a delivery fee. Proceed to pay now… https://ups‑express.click/…”. “We have attempted to deliver your package…follow: 7ap.me/f6TAI”.
Here’s a detailed look at fake UPS (Ground) scam texts (“smishing”) and how to avoid falling for them:
🚨 What the Scam Texts Say
Phishers impersonate UPS via text, using scenarios like:
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You missed a delivery—click to reschedule.
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A delivery fee or customs charge is due—pay via link.
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“Suspicious activity” on your UPS account—verify ASAP.
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Your address is incorrect—confirm it to release the package.
Examples of scam text lines:
“UPS. Hi [Name]. Your shipment requires a delivery fee. Proceed to pay now… https://ups‑express.click/…”
“We have attempted to deliver your package…follow: 7ap.me/f6TAI”.
⚠️ Red Flags to Watch For
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Unsolicited texts—especially if you’re not expecting a UPS delivery.
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Non-short-code senders—legit UPS texts come from 69877, 94601, 48515, or 52892.
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Pushy or urgent tone—“Act now!”, “within 24 hours!”.
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Links not on UPS.com, often shortened (bit.ly, cutt.ly).
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Requests for payment or personal data—UPS never does this via text.
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Spelling/grammar mistakes and odd phrasing—e.g., “Kindly” or “Dear Customer” flags.
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🛡️ What to Do When You Get One
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Do Not click links or reply. Even “Reply Y” can lead to malware.
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Block and delete the sender. On iPhone use “Report Junk”.
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Report widely:
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Forward to UPS at fraud@ups.com
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Report to your phone carrier (e.g., by forwarding to 7726, “SPAM”).
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File a report with the FTC or FCC.
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Verify independently:
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Track your package directly via UPS.com or the official UPS app.
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Call UPS customer service using the official number (800‑742‑5877 in the U.S.).
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Secure your UPS account:
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Change passwords, enable MFA, watch for unauthorized activity.
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If you clicked or replied:
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Contact your bank, cancel cards if needed.
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Run antivirus/malware scans.
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Report to law enforcement, e.g., FBI’s IC3 .
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👥 Real-World Confirmation from Users
From Reddit:
“UPS won’t text you about this kind of stuff.”
“UPS doesn’t add their logo to text messages.”
Users also shared consistent advice: block, delete, and verify through official channels.
✅ Bottom Line
Fake UPS Ground texts are a common scam. Legit UPS messages come only from official short codes, never ask for payment or credentials, and are easily verifiable through the UPS website or app.
If you’ve received a suspicious text, take these steps:
| Step | Action |
|---|---|
| 1 | Don’t click links or reply |
| 2 | Block & delete the message |
| 3 | Report to UPS (fraud@ups.com) & your carrier (e.g., 7726) |
| 4 | Check UPS.com or app using your tracking number |
| 5 | Scan device, monitor financial accounts |
In summary, while UPS does use text messages for delivery notifications, be extremely cautious and verify any unexpected or suspicious messages to protect yourself from scams.

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