Traces Login Error | Why is Traces Login Not Working

To fix a TRACES login error, try waiting, resetting your password, or contacting their support if it’s a general login issue. For e-Signer connection errors, you likely need to install the latest version of e-Signer, ensure your browser’s Java security settings allow 127.0.0.1:1565, clear your browser cache, and run e-Signer as an administrator.

πŸ” TRACES – TDS Reconciliation Analysis and Correction Enabling System (India)

Used by taxpayers, deductors, and TDS filers in India: https://www.tdscpc.gov.in

If you’re referring to this, here’s how to resolve TRACES login errors.


πŸ” Common TRACES Login Errors & Fixes

❌ 1. Invalid User ID or Password

  • Double-check your User ID (usually TAN for deductors)

  • Ensure you’re using the correct case-sensitive password

  • Try resetting password if unsure

πŸ”— Reset Password – TRACES


🚫 2. Account Locked

  • Happens after multiple failed login attempts

  • Wait 24 hours, or

  • Use the “Forgot Password” option to reset and unlock

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🌐 3. Site Not Loading or Showing Certificate Errors

  • Use Internet Explorer (IE) or Edge in IE Mode

  • TRACES doesn’t fully support Chrome/Firefox for some functions

  • Ensure Java is installed and enabled (for certificate users)


πŸ“œ 4. Digital Signature Certificate (DSC) Errors

If you’re logging in with a DSC and it fails:

  • Install the EM Bridge from TRACES site

  • Make sure the certificate is valid and connected

  • Try switching to Java-enabled browsers like older IE


🧹 5. Clear Browser Cache & Cookies

Outdated sessions or cached data can cause login issues.

On Chrome/Edge:

  • Ctrl + Shift + Delete β†’ Clear cache/cookies β†’ Restart browser


βš™οΈ 6. Try a Different Browser or PC

  • If one browser fails, try:

    • Edge (with IE Mode)

    • Internet Explorer (if available)

    • Firefox (some features may be limited)


πŸ”§ 7. Check Internet Settings

  • TRACES requires certain security settings:

    • Enable TLS 1.2 in browser settings

    • Ensure JavaScript is enabled


πŸ“© Still Not Working?

If all else fails:

πŸ“ž Contact TRACES Help Desk

  • Toll-Free: 1800-103-0344

  • Email: contactus@tdscpc.gov.in

  • Provide your TAN/PAN, error screenshot, and time of error


βœ… Quick Checklist to Fix TRACES Login Issues

βœ… Step What to Do
βœ” Use Supported Browser Prefer IE 11 or Edge (IE Mode)
βœ” Clear Cache Ctrl + Shift + Delete
βœ” Check User ID/Password Use correct PAN/TAN and case-sensitive password
βœ” Reset Password If locked or forgotten
βœ” Install EM Bridge For DSC login/downloads
βœ” Try Different PC Some system configs block login
βœ” Wait & Retry If server is busy or under maintenance

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