Error Code 10 in Marvel Rivals is a fairly common login/connectivity issue. When you launch Marvel Rivals, check the top-right corner for a prompt or button to accept the EULA.
Here are some possible causes and solutions (based on community reports and guides):
🔍 What Causes Error Code 10
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Poor or unstable internet connection.
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The User Agreement (EULA) hasn’t been accepted
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Launcher issues (especially when using Epic Games Launcher)
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Corrupted or missing game files
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DNS or network settings misconfigured.
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Server-side problems / overload.
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âś… How to Fix Error Code 10
Here are a number of troubleshooting steps you can try:
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Accept the User Agreement (EULA)
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When you launch Marvel Rivals, check the top-right corner for a prompt or button to accept the EULA.
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After accepting, restart the game.
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Restart / Power Cycle Your Device
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Fully close the game.
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Restart your PC or console.
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If you’re on a console, unplug it for ~30 seconds (this clears cache) and then power it back on.
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Check Your Internet Connection
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Run a speed test to ensure your internet is stable.
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If you’re on Wi-Fi, try switching to Ethernet for a more stable connection.
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Temporarily disable firewall or antivirus to test if they are blocking the game.
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Flush your DNS and reset network settings:
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Open Command Prompt (as admin) and run:
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Restart your PC after that.
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Change your DNS to a stable public DNS (e.g. Google DNS:
8.8.8.8/8.8.4.4)
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Verify Game Files
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If you’re on Steam: Right-click Marvel Rivals âžś Properties âžś Local Files âžś Verify integrity of game files.
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If you’re using Epic Games Launcher: Use its “verify” option for the game.
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Launcher Behavior
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If using the Epic Games Launcher, make sure it’s open while launching Marvel Rivals. Some users say closing it causes the error.
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Try running the launcher (Steam or Epic) as Administrator.
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Disable IPv6 (Optional)
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Some players suggest disabling IPv6 on your network adapter:
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Open Network Settings ➜ Adapter Properties ➜ Uncheck “Internet Protocol Version 6 (TCP/IPv6)”.
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Restart after making the change.
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Reinstall the Game
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If nothing else works, uninstall Marvel Rivals, then reinstall it. This can fix corrupted install files.
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Make sure to delete leftover game folders after uninstalling (if any).
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Check Server Status
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Look for updates from Marvel Rivals on Discord, Twitter, or community forums to see if there’s a known server outage.
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Use services like Downdetector to check if other players are having the same issue.
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Contact Support
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If none of the above fixes the issue, reach out to Marvel Rivals / NetEase support.
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Provide details: your platform (PC, Xbox, etc.), when the error occurs, what troubleshooting steps you’ve already tried.
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đź’¬ What the Community is Saying
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Some Xbox players say the error code 10 got fixed after agreeing to terms & conditions and restarting their console.
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Others on PC report that clearing local configuration files or running the Epic Launcher properly helped.
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Some users are still facing the issue repeatedly and suspect it’s a server-side problem.
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