accounts.2k/forgot-password : Resetting My2K Password Via Mobile Device

If your forgot your accounts.2k password, try resetting it by visiting the page portal.2k.com/2k/forgot-password and enter your email id and click on Reset Password button.

If you have a 2K Account and want to complete your profile, you’ll need to link at least one game service and one social account to it.

2K Account says my credentials are invalid. What do I do?

You can reset your password by visiting the 2K Account website, clicking on the Reset Password button, and entering your email address. This will immediately send you an email with a link to reset your password.

That’s a confusing-sounding sentence, isn’t it? Don’t worry: We’ll walk you through the process.

OK, so let’s start with the basics: Log into your 2K Account on the portal.2k.com page.

Once you’re logged in, you should be able to select CONNECTIONS on the left and see a page like the image below.

All you have to do is click on the “CONNECT” button below the icon for the platform you want to connect. After that, just follow the ensuing prompts.

NOTE: If nothing happens when click on the “CONNECT” button, please check to make sure your browser doesn’t have pop-ups disabled.

If you ever want to sever the connection between your 2K Account and any of your linked profiles, just click “DISCONNECT” beneath the platform you want to remove.

What is a 2K Account?

The 2K Account is a user account system and newsletter subscription platform used across a variety of 2K products and official 2K websites. At this time, it isn’t directly associated with player profiles on NBA 2K or 2K mobile titles, but you can still subscribe to the NBA 2K newsletter through the 2K Account subscription preferences.

After signing up through one of our connected titles, you can manage your account by visiting https://portal.2k.com/.

How is that different from my2K?

2K Account is the next evolution of my2K and existing my2K accounts have been upgraded to 2K Accounts.  Though certain games may still display the my2K name, the service behind the scenes is now powered by the improved 2K Account system and any new accounts created in those games will simply be 2K Accounts.

Is a 2K Account the same as the “MyPLAYER” accounts in NBA 2K titles?

No. This is a new account system for certain 2K products and isn’t currently related to NBA accounts. You will have to create a new account for your 2K Account. It will, however, be implemented in many of our other titles.

2K says my email address isn’t verified. How can I verify my email address?

To verify your email address, you just click on the verification link sent to your email address.

NOTE: If you received multiple verification emails, please use the most recent one. After receiving a new email, the links in any older verification emails will no longer be valid.

Help, I never received my verification email!

If you didn’t receive a verification email, you should first make sure it didn’t get caught in a spam filter. If you still can’t find it, you can click on the “Missing verification email?” link, and enter your email address. This will immediately send you a new verification email.

NOTE: The links in all old verification emails will now be unusable.

I clicked on a link in a verification email or password reset email and the website told me the link was invalid.

This usually happens when clicking on links in old emails. If you received multiple verification emails, for example, only the links in the latest verification email are valid. You can always resend the email from the 2K Account website to guarantee you are responding to the latest email.