Activate My True Blue Money Reloadable Card

To activate your True Blue Money reloadable card, Call 1-877-876-4084 or visit www.visaprepaidprocessing.com/TrueBlueMoney and sign in.

The True Blue Money reloadable card is a Visa® branded card that allows you to make purchases, withdraw cash and load additional funds. Your True Blue Money card is a general purpose reloadable card, and is not a deposit account.

What are the benefits of having a True Blue Money reloadable card?

1. Load funds for travel spending. This card gives you the flexibility to help budget while traveling or for loading funds for an emergency. Funds can be reloaded directly from your account even while you are away by calling 1-888-822-7333 and requesting a transfer from your Capitol Federal® checking, savings or home equity line of credit account.

2. Household budgeting. You can use multiple True Blue Money cards to help with household budgeting. Reload when necessary for the amount you want.

3. Shopping online. Dedicate one card for online purchases.

4. Limit student spending. Enjoy the freedom of a Visa card without the worries of overdraft and over-the-limit fees. Load your student card for a predetermined amount and rest easy.

How do I activate my True Blue Money reloadable card once I receive it?

Call 1-877-876-4084 or visit www.visaprepaidprocessing.com/TrueBlueMoney and sign in.

Where can I use my True Blue Money reloadable card?

You can use your True Blue Money reloadable card to make purchases anywhere Visa debit is accepted. You also may use your card at any CapFed® ATM and Visa or PLUS® ATM by entering your personal identification number (P.I.N.).

There is a $25.00 minimum to open a True Blue Money reloadable card; thereafter it may be withdrawn to a zero ($0.00) balance. For cards with a balance greater than $0.00, no monthly service charge is applied in the calendar month of initial purchase and the next two following calendar months. A $4.00 monthly fee applies thereafter.

Cards that remain inactive for a period of 12 months are subject to closure.

The lesser of $500.00 or your card balance. Some ATMs may have lower limits.

How do I load additional funds on my True Blue Money reloadable card?

Funds can be reloaded directly from your account even while you are away by calling 1-888-822-7333 and requesting a transfer from your Capitol Federal checking, savings or home equity line of credit account. You may also add funds to your card at any Capitol Federal branch, Visa ReadyLink location or by using the Ingo™ Money app for check deposits directly to your True Blue Money card.

Why do I have to register my card?

Capitol Federal requires you to register your card to protect your rights if your True Blue Money reloadable card is ever lost or stolen. By registering your card, it makes the process of refunding your money for unauthorized purchases easier. You will want to register your card and provide your address if you wish to use your card for mail orders, telephone orders or internet transactions.

If your True Blue Money reloadable card is lost or stolen, you can contact 1-877-876-4084 to order a new card and to file a dispute for the purchases you did not authorize. You may also contact the Visa’s customer service at 1-866-906-4170.