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Apple iPhone Upgrade Program : How to Upgrade Your iPhone

Apple iPhone Upgrade Program : How to Upgrade Your iPhone

The easiest way to upgrade to the latest iPhone is to just choose the iPhone you’d like to upgrade to. Or stop by an Apple Store, and a Specialist will help you choose your new iPhone.

Upgrade to your favorite iPhone. Year after year.

As a member of the iPhone Upgrade Program, you can get a new iPhone once you’ve made the equivalent of at least 12 payments. And you’ll get your choice of AppleCare+ coverage, too.

  • Get a new iPhone every year.
  • AppleCare+ coverage included.
  • Works with your carrier.
  • Starting from $39.50/month.

Save time at iPhone pre-order. Get ready now.

Choose the iPhone you want and get preapproved for the iPhone Upgrade Program before 9:00 p.m. PDT on 9.14. Then speed through checkout on 9.15.

Here’s how to upgrade:

1. Start by checking your upgrade eligibility.

Once you’ve confirmed that you’re eligible, just choose the iPhone you’d like to upgrade to. Or stop by an Apple Store, and a Specialist will help you choose your new iPhone.²

2. Choose your level of AppleCare+ coverage.

Decide between standard AppleCare+ or AppleCare+ with Theft and Loss.³

3. Provide your carrier account details.

If you currently have a wireless account, you’ll need your password and any other relevant account information.

4. Have your personal information and credit or debit card on hand.

You’ll be asked to provide your Social Security number and date of birth for a credit check. You’ll also need a valid U.S. credit or debit card. Prepaid cards are not accepted. If you’re signing up at an Apple Store, you’ll also need valid primary and secondary forms of ID, and the first and last names on both must match.

View acceptable forms of ID

5. Get your new iPhone. And return your current iPhone to Apple.

If you’re upgrading online or with the Apple Store app, you can have your new iPhone delivered right to your door for free. Once it ships, we’ll send you a Trade-in Kit so you can send your current iPhone back to Apple. You’ll also have the option to pick up your new iPhone in a store — often the same day. When you come to the store, remember to bring your current iPhone with you to trade in.

Be sure you back up your data on your current iPhone to your computer or iCloud before trading it in.

Apple Update Program

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What information is needed to apply for a loan with the iPhone Upgrade Program?

If you’re joining the iPhone Upgrade Program for the first time, you’ll be asked to provide your date of birth, Social Security number, and annual income for a credit check. You’ll also need a valid U.S. credit or debit card. Prepaid cards are not accepted at this time.

If you’re a current member of the iPhone Upgrade Program and enter the Social Security number you used when you first joined the program, your application will be conveniently autofilled with the information that’s already on file with Citizens One. Citizens One reserves the right to perform a credit inquiry as needed to determine loan eligibility. Depending on your account performance and transactional history in the iPhone Upgrade Program, Citizens One may approve your new loan application without your credit being impacted.

FAQs

If I choose to upgrade to iPhone 15 or iPhone 15 Pro, what happens to my iPhone Upgrade Program eligibility next year?

You will still be eligible to upgrade next year. However, your new upgrade eligibility date will be determined by the start date of your new iPhone Upgrade Program loan. Please note that you are eligible to upgrade after six months in the program, as long as you have made the equivalent of at least 12 payments.

When I upgrade to a new iPhone with the iPhone Upgrade Program, what happens to my existing AppleCare+ coverage?

When you complete the iPhone Upgrade Program trade-in process, we’ll cancel the associated AppleCare+ coverage. Your new AppleCare+ or AppleCare+ with Theft and Loss coverage will be registered to your new iPhone on the day you purchase your device.

What if I want to leave the iPhone Upgrade Program?

If you want to upgrade but do not want to stay in the iPhone Upgrade Program, you should not complete the preapproval process.

Why do I need to make a payment to be eligible for an upgrade?

In order to upgrade, you need to make or have made the equivalent of at least 12 payments. You can pay any remaining balance needed to meet your 12 payments at the time of upgrade.

My current iPhone is damaged. Can I still upgrade to a new iPhone?

Yes. If you upgrade online, you may be charged an incident fee after your iPhone is received and assessed for damage. If you upgrade at an Apple Store, you may be charged an incident fee at that time.