auth.streamotion.com au/activate Not Working : Streamotion Kayo Login | Login Binge

Streamotion Pty Ltd is a digital B2C streaming and technology business.

Home to entertainment streaming service, BINGE, and multi-sport streaming service, Kayo Sports.

It is a streaming tech business that designed and built the leading digital customer experience platform that Kayo is housed on.

Streamotion also operates international streaming services, WatchAFL and WatchNRL. These services are available to Aussies living abroad or away on holiday and don’t want to miss a game.

Streamotion also operates international streaming services, WatchAFL and WatchNRL. These services are available to Aussies living abroad or away on holiday and don’t want to miss a game.

When you sign up to Kayo Sports or Binge, you automatically become a Streamotion customer. Your account details are stored at a Streamotion level, not a specific product level. Therefore, your Kayo Sports or Binge subscription is linked to Streamotion.

auth.streamotion.com au/activate Not Working :

Every now and then you may receive an error message whilst trying to use Kayo.

In the event you do experience one of these, to help you get back watching, we’ve created a list of these messages, what they mean and the best way to resolve them.

Note: If you are using a computer, the easiest way to search for your error message is by using the ‘search within article’ box at the bottom of the page. If you are using a mobile device, simply scroll down through the errors to find it, they are in alphabetical order for your ease.

Error Message Troubleshooting Steps

Authentication Error

For security purposes our reset password link will expire after 3 days, if this is the case:

1. Please request a new password reset email here
2. Alternatively, if you have forgotten your password, select ‘Forgot password’ beneath the Sign In button here

If you have requested multiple reset password links, all previous links will expire automatically even if less than 3 days old. If this is the case:

1. Use the reset password link in your most recent email

Browser not supported

This will occur when you are trying to stream Kayo on a browser that is not compatible OR your browser needs to be updated.

Common device/browser:

• Any incompatible browser

1. Click here to see what devices and web browsers are supported by Kayo, you’ll need to be using one of these
2. Give your web browser an update so it’s on the latest version. Find out how to do so here.

Error 9999

This will occur when there is an issue with the device or browser. It can also be caused by the use of a VPN.

1. If you’re using a VPN, you’ll need to disable it to get back in the game: Take a look here to find out how to do so!
   NOTE: Depending on your VPN provider, you may need to whitelist Kayo from your VPN by contacting your provider
2. Check that you’re using a compatible device or browser.
3. Try some of our general troubleshooting tips

Error 2999

This will occur when there is an issue with the device or browser. It can also be caused by the use of a VPN.

1. Try clearing your cache.
2. Check that you’re using a compatible device or browser.
3. Try some of our general troubleshooting tips
4. If you’re using a VPN, you’ll need to disable it to get back in the game:
   NOTE: Depending on your VPN provider, you may need to whitelist Kayo from your VPN by contacting your provider

Error 1006

This will occur when your device has built up some cache and it needs clearing.

Log out then log back into your account on the device you’re using

Error 005

This will occur when your device has built up some cache and it needs clearing.

1. Try clearing your cache.
2. Or try some of our general troubleshooting tips

Error 008

This occurs when the app on your TV device needs rebooting or you’ve been watching a stream for an extended period of time.

1. Reboot your device by disconnecting it from the power source and the reconnecting it
2. Ensure that you’re using one of our compatible devices or browsers
3. If you need, you can also try some of our general troubleshooting tips

Error code N1

Can occur when you are using a VPN or when you’re having an issue accessing the app or website on your device.

1. If you’re using a VPN, you’ll need to disable it to get back in the game: Take a look here to find out how to do so!
   NOTE: Depending on your VPN provider, you may need to whitelist Kayo from your VPN by contacting your provider
2. You can also try some of our general troubleshooting tips

Exceed Max Streams

It looks like you have reached the maximum number of simultaneous streams available on your subscription.

To get back in the game, simply cease streaming on at least one device or upgrade your subscription.

Get Full Access

This will occur if you are attempting to play content only available via a paid subscription without being logged into an account with Full Access.

1. You will need to purchase a Kayo subscription to gain access to our entire content library
2. If you are already paying for Kayo, log into your Kayo account here
3. You can confirm your login details here

HTTP 403

This will occur when you are using an outdated version of Google Chrome.

Update your Google Chrome browser be following these steps:

1. On your computer, open Google Chrome
2. At the top right, click the three vertical dots
3. Click Update Google Chrome
4. Click Relaunch

Media playback troubles have been detected

It seems like your internet connection is not working smoothly

1. Try checking your network speed by clicking here to ensure you’re getting enough speed to your stream
2. Reboot your modem to give it a kick-start
3. You can also check that you’re using a compatible device or browser

Mobile already in use

This means you are trying to sign up with a mobile that is linked to another Streamotion account.

1. A mobile number can only be linked to one Streamotion account
2. If your mobile is already in use, enter the login credentials linked to that mobile here
3. Now follow the prompts to resubscribe

Oops, something went wrong

The cache has built up on your device and needs a quick reboot!

1. Try clearing your cache through these steps here
2. Or try some of our general troubleshooting tips

Sorry, our products are only available to customers within Australia

It looks like you’re either outside of Australia or you’re using a VPN.

1. If you’re in Australia and using a Virtual Private Network (VPN), it may be preventing you from accessing Kayo. Disable your VPN and get in the game: Take a look here to find out how to do so!
   NOTE: Depending on your VPN provider, you may need to whitelist Kayo from your VPN by contacting your provider
2. If you’re outside Australia, due to licensing rights with our global partners, you have to be in Australia to watch sports on Kayo.

Unknown video error

Sorry, but something has happened that we can’t clearly identify.

1. We recommend trying some general troubleshooting steps
2. If you’re using a VPN, you’ll need to disable it to get back in the game: Take a look here to find out how to do so!
   NOTE: Depending on your VPN provider, you may need to whitelist Kayo from your VPN by contacting your provider
3. If you need further help you can reach out to our support here.

Video Network Error

Sorry, but something has happened that we can’t clearly identify.

1. If you’re using a VPN, you’ll need to disable it to get back in the game: Take a look here to find out how to do so!!!
   NOTE: Depending on your VPN provider, you may need to whitelist Kayo from your VPN by contacting your provider.
2. Try checking your network speed by clicking here to ensure you’re getting enough speed to your stream.
3. Ensure you’re using a compatible device or browser.
4. If you need further help you can reach out to our support here.

You need an active Kayo Sports subscription to access this video. Please sign in to confirm you’re able to watch

You’ll be getting this when you’re trying to watch content but are not signed in.

1. Already have an account? Log into your Kayo account here
2. Having trouble logging in? You can confirm your login details here
3. If you don’t have an account yet, sign up to Kayo Sports here!