edd.ca.gov Debit Card Activate : Your Debit Card – EDD – CA.gov

edd.ca.gov Debit Card Activate: Your Debit Card – EDD – CA.gov

To activate your EDD – CA.gov Debit Card, Call 1-800-684-7051 or download the Money Network App, set your PIN, and check your balance.

Once your card is activated, you can use it like you would a personal debit card. Buy groceries, pay bills, get cash back, and more.

Register or download the Money Network App to check your balance, set up transfers, and more.

Important:  If you still have a Bank of America debit card for your EDD benefits, it will only be active until April 15, 2024.

If You Received Payments by Debit Card January 15–February 14, 2024:

Your payments were issued to your Bank of America prepaid debit card. We also mailed you a new Money Network Card (with no money on it yet) for future benefit payments. Your new Money Network Card should arrive in 14 business days. For example, if you qualified for a payment on February 5, allow until February 23 to receive that new Money Network Card. It will be in a plain, white, letter-sized envelope from the Employment Development Department with an Omaha, Nebraska (NE) return address.

How can I get cash from my debit card?

You can get money from ATMs, banks, and as cash back during purchases.

ATMs: Use Find ATMs or the Money Network App to find ATMs with no fees. Other ATMs may charge fees.

Banks or Credit Unions: Visit any bank or credit union branch that accepts Mastercard or withdraw cash for a fee. Make sure you have ID and know your balance.

Cash Back: Ask for cash back when you use your PIN to make a debit card purchase at participating locations, like grocery stores.

How can I check my card balance?

You can check it online, with the Money Network AppSM, and by calling Money Network at 1-800-684-7051.

Your Payment Options

Choose from two safe and secure payment options.

Prepaid Debit Card Features

  • Flexible, secure, and easy to use.
  • No credit check.
  • Have control of your spending.

Mailed Check Features

  • Flexibility to deposit at any bank.
  • Have control of your payments.
  • Privacy and security.
  • May have slower mailing times.

Money Network debit card placed on top of a white EDD envelope

Report a Lost or Stolen Card

If you lose your card, lock it while you look for it. To lock your card, log in online or download the Money Network Mobile App. If your card is permanently lost or stolen, call  1-888-913-0900. For more information, visit Lost or Stolen Cards.

Customer Service Help

For more help, you can speak with a Money Network Customer Service representative 24 hours a day, 7 days a week by calling one of the following phone numbers:

  • Within the United States: 1-800-684-7051
  • Outside of the United States: 1-531-262-5282
  • TTY: 1-800-684-7053

Important: Money Network representatives cannot answer questions about your claim or programs.

How can I prevent fraud using my card?

  • Don’t share your PIN or Money Network password.
  • Only share your Money Network Card number, expiration date, and CVV for purchases.
  • Report your lost or stolen card immediately.
  • And use the Money Network App to immediately to lock your card if you have lost it, set up spending alerts, and review your balance and transactions regularly.

I still have money on my Bank of America card. What’s the last day I can use it?

If you still have money on your Bank of America card from before January 15, 2024, you can use that money until April 15.

DateActions You Can Take
March 31, 2024Last day to request and be issued a replacement card, if your card is lost, stolen, expired, or scheduled to expire before March 31.
April 15, 2024Last day to activate and use your card as you normally do to make payments, cash withdrawals, and purchases.
April 30, 2024Last day to choose one of the options below for any money left on your card:

  • Transfer any remaining money to a checking or savings account of your choice.
  • Request a check from Bank of America.
  • Request an emergency cash transfer through Western Union.

Note: After April 30, you’ll need to contact Bank of America at 1-866-692-9374 to request a check.