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Error Code 403 Forbidden NFL App Roku: NFL App gives Error Code 403 Forbidden

Posted on by Freddy
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Error Code 403 Forbidden NFL App Roku: NFL App gives Error Code 403 Forbidden

I started to get the “403 forbidden” message a few weeks ago when attempting to access any NFL Network content on all 4 of my Roku devices. I can access NFL+ via the app but not the NFL Network.

I can access both on my iPhone and iPad with no problems. Nothing I tried works. This kind of ridiculous, don’t you think!

Solution

If removing the channel and adding it back after you’ve restarted the device does not resolve the channel issue, I’d recommend reaching out to channel support directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they’ll be able to best assist.

If you are still experiencing problems with NFL, we would recommend running an update on your device by navigating to Settings > System > System update > Check now.

If other channels are working correctly, and you only experience this issue on that channel, that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.

You can reach NFL support here

nfl.com

How to identify and resolve a playback issue

The next several sections contain a variety of suggestions to help you identify the type of problem and resolve a playback issue. If you are instructed to restart your router* or Roku device, refer to the following instructions.

Restart your router

To restart your router properly, you may need to review instructions from your internet service provider (ISP) or router manufacturer. In some cases, you can simply unplug your router and plug it back in, and in other cases it may require pressing a reset button on the device. For help, visit the website for your ISP or router manufacturer, or contact them directly

Restart your Roku device

To restart your Roku device, you can either unplug the power cable, wait a moment, and then reconnect it. Or you can use the following steps to restart it from the Settings menu.

    1. Press Home home button on Roku remote on your Roku remote.
    2. Scroll and select Settings.
    3. Select System.
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System restart.