Geek Squad Renewal Scam : Geek Squad Subscription – SCAM

The scammers are on the rise again! This time it is a Geek Squad Subscription. This scam involves sending you a subscription renewal notice from ‘Geek Squad’. The scammer wants to you call their phone number and provide sensitive information (e.g., credit card information, personal information, etc). There are a couple of identifiers that let us know this is a phishing email:

• They are using a Gmail Account (not a Bestbuy email address)
• There are weird grammatical problems (e.g., ‘Writing this mail’)
• Random phone number (e.g., ‘1 (8 0 0) – 306 – 2981’)

As always – be vigilant and send these emails to your local security team (us!).

Example Scam

From: Elbis Crauyt roberty5654488@gmail.com
Date: Tue, Jul 20, 2021 at 9:31 AM
Subject: PAYMENT FOR ENABLED PLAN#WF47_TH906
To: VICTIM@VCU.EDU

Admired User,

Writing this mail to inform you that your purchase has been successful for the renewal of Geek Squad Secure Service.

$987USD has been auto charged against your A/C as you had selected an auto renewal plan. We have enabled the plan you have chosen for your device for the next 3 year.

This service includes repairing/replacement of your device, online support through Geek Squad Team and many more.

Total plan details here:

Invoice ID: WF47_TH906

Product Name: Geek Squad (Auto Renewal)

Date of purchase: 20 July 2021

Expires after: 3 year

Charged: $987USD

We admire you being our regular user. If you face any problem regarding this purchase/subscription, Feel free to reach us

Between Mon – Sat (8:30 AM To 8:00 PM EST)

At + 1 (8 0 0) – 306 – 2981

Geek squad.

******************************************

You get a text message or email that says you were or will be charged hundreds of dollars to renew your Geek Squad membership. If you want to dispute the charge or cancel your membership, the message says you must call a phone number within 24 hours.

If you call the number — which you should not do — the scammer might ask for remote access to your computer. If you give it to them, they can install spyware programs on your computer, steal your online banking credentials, and drain money from your bank account.

Some scammers may ask for your bank account information to refund your money, then fake a transaction and make it look like they accidentally refunded you too much. To pay them back, they tell you to buy gift cards and give them the gift card numbers and PINs.

Scammers send alarming messages like this to rattle you. Don’t let them. If you think the message is legitimate, contact the company in question using a phone number you know is real. Do not use the number included in the message.