healthpartners.nationsbenefits.com Activate your card : Health Partners Medicare OTC Benefits

When you receive your Health Partners Flexible Benefit card – it’s a Mastercard with the Health Partners logo – activate it by login into healthpartners.nationsbenefits.com.

Activate Card :

Once you receive and activate your card, you can start using it online through the MyBenefits portal and the MyBenefits app and/or in person at a participating retail location near you. When at a retail location, simply swipe your card for payment.

1. Visit healthpartners.nationsbenefits.com or call 877-270-4241 (TTY: 711)

2. Enter the 16 digit card number and expiration date of your Benefits Mastercard® Prepaid Card.

3. Your 12-digit member ID contains 2 letters and 10 numbers.

4. Enter your Date of Birth and Last Name provided to your health plan during enrollment.

5. Click on Activate Card Button to activate your card.

At HealthPartners, they are committed to helping you live a healthier life with health care and insurance options that are simple and affordable, whether you have our insurance, see our doctors or both.

The growth of this payment technology in the healthcare industry is beneficial for everyone involved—especially for retailers that gain access to the highly sought after Medicare Advantage (MA) population which boasts 28 million participants and averages a 2% growth rate every year.

Starting on January 1, 2023, you can create a new account at MyBenefitsCenter.com.

MyBenefitsCenter.com has all your benefits in one easy place:

• View your available OTC balance
• Find preferred retailers or shop online
• Search covered items
• View transaction history
• Link your OTC card to this account
• Download the app to scan items in store

Health Partners Medicare members enjoy a generous allowance for over-the-counter (OTC) health items.

• Special: $305 per quarter
• Prime: $160 per quarter
• Complete: $150 per quarter
• Silver: $60 per quarter
• Platinum: $60 per quarter

Also Read : aetnamedicare.com/payyourpremium

You can use your OTC allowance on a wide variety of products. Health Partners Medicare has developed catalogs to help you spend your OTC allowance.

• OTC Catalog for Prime, Complete, Silver and Platinum members (Click to open PDF)
• OTC Catalog for Special plan members (Click to open PDF)

You can shop for approved OTC items at many stores, including large retailers and independent pharmacies.

Ordering OTC products has never been easier

• Go to Aetna.NationsBenefits.com to find a participating store.

• Use the in-store shopping guide in this catalog to see eligible product categories.

Aetna.NationsBenefits.com or scan a product UPC barcode to see if it’s eligible using the MyBenefits app.

The bar code, or UPC symbol, is the series of black vertical lines seen on any product.

To scan the UPC code with the app you will need to:

1. Open MyBenefits app

2. Launch Barcode Scanner

3. Position your phone camera to see the product’s entire UPC barcode

4. Scan product UPC barcode

5. See product eligibility information

You can also call NationsBenefits at 1-877-204-1817 (TTY: 711) to find participating stores and ask about eligible items.

• When you’re finished shopping, select debit at check out. Then, swipe your card. You will not need a PIN to use your card. Your available OTC spending allowance amount will apply to the eligible items. Your total will reflect the OTC savings.

• If your total is more than your available balance, please use another form of payment for the remaining amount.

NationsOTC is your exclusive OTC delivery service. You may use the NationsOTC Home Delivery section of this catalog. Or go to Aetna.NationsBenefits.com to search by product or UPC code. Then select items you’d like shipped to your home at no extra cost. Online, app, phone, and mail delivery service are only available through NationsOTC, you will not be able to use these options with other retailers.

Ordering

Online

• Log in to your secure online account on the MyBenefits website at Aetna.NationsBenefits.com to place your order.

• Select the items you would like to buy and follow the instructions for checkout and payment.

App

• Scan this QR code to download the MyBenefits app on your mobile device or search “MyBenefits” in the App Store or Google Play to get started.

• Select the items you would like to buy and follow the instructions for checkout and payment

Phone

Select the items you would like to buy and call 1-877-204-1817 (TTY: 711) to place your order

Our Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. They can help you place your order.

Mail

• Select the items you would like to buy

• Complete the order form in the back of this catalog

• Send your completed order form using the postage-paid envelope attached to this catalog to:

NationsOTC
1801 NW 66th Avenue, Suite 100
Plantation, FL 33313

To ensure that you are able to use your spending allowance before it expires at the end of each quarter, please mail your order form no later than 3/20/23 (first quarter), 6/20/23 (second quarter), 10/20/23 (third quarter) and 12/20/23 (fourth quarter). If you are ordering after these dates, please shop in-store, or place your order online or by phone. If the order form is received after the first day of a new quarter, this order will be applied to the allowance of that quarter. Unused allowances do not roll over to the next quarter.

What is the over-the-counter (OTC) benefit?

A: The OTC benefit offers you a way to get over-the-counter health and wellness products. You order from a list of eligible OTC items in the catalog and NationsBenefits will mail them directly to your home address or P.O. box. You can also go to a participating retail location to use your Aetna Extra Benefits Prepaid card to buy approved items.