How do I Activate my TXU Reward Card?
How do I Activate my TXU Reward Card?
To activate your new TXU Reward Card, Call 800-233-5915 to activate your card. Check your balance online or call 800-233-5915. Use your card as credit or debit (PIN required).
Sign up with TXU Energy today and get up to a $100 WELCOME BONUS. And the benefits don’t stop there. You can earn cash back loyalty rewards, go green or get free electricity when you need it most – just call or click to find the right plan for your home.
The Cash Back Loyalty Reward card is blue and says ‘Cash Back Loyalty Reward’. The Welcome Bonus and Renewal Bonus cards are green and say either ‘Welcome Bonus’ or ‘Renewal Bonus’.
Remember: It’s important to know your reward card balance. If your purchase is more than your card balance, you’ll need to pay the difference first with another form of payment and then use your reward card to pay the remainder
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How do I get my welcome bonus?
Reward Card
Here are a few tips to make sure you have as much fun spending your rewards as we have giving them. See the instructions below for each type of reward card.
Remember: It’s important to know your reward card balance. If your purchase is more than your card balance, you’ll need to pay the difference first with another form of payment and then use your reward card to pay the remainder.
Want to use your card to pay your TXU Energy bill? Sign into MyAccount or call 1-800-818-6132 to use our automated voice system.
Call 1-888-507-7333 to activate your card.
- Check your balance online or call 1-888-507-7333
- Use your card as credit or debit (PIN required)
What is the Cash Back Loyalty Reward Card, and how often do I get a new card?
You’re on a plan that includes a cash back reward. As long as your account is current on a qualifying plan, you’ll get a prepaid card at the beginning of the year based on the amount of electricity you purchased during the previous year. If you don’t receive your card by the end of February, call 888-507-7333.
Your reward is based on the percentage of the electricity you purchased (excluding tax) during the previous year on your cash back plan. The percentage of your reward is printed on the mailer that came with the card.
You will be prompted to select and retain a PIN when you activate the card. However, you may select “Credit” or “Debit” when making purchases. If you select Credit, you’ll be asked for your signature. If you select Debit, you’ll be asked to enter your PIN.
Where can I use my Cash Back Loyalty Reward Card?
Your Mastercard prepaid card is accepted anywhere Mastercard is accepted. Your card can be used only up to the balance on your reward card. You can check your balance by calling the phone number on the back of the card. If your purchase amount is greater than the balance on your card, you’ll need to use the reward card first then use another form of payment to pay the difference.
Check your Balance
You’ll want to know the balance on your card, then call us at 800-242-9113 or visit us to pay your bill. But please don’t mail the card as payment!