How To Activate Georgia Cash Assistance Card : Cash Assistance Prepaid Card Activation

How To Activate Georgia Cash Assistance Card : Cash Assistance Prepaid Card Activation

Governor Brian P. Kemp recently announced that he has dedicated more than $1 billion to the Department of Human Services to provide cash assistance of up to $350 for active enrollees of Medicaid, PeachCare for Kids®, SNAP, and/or TANF. Georgians who are enrolled in more than one of these programs will only receive one cash assistance payment.

Since the Cash Assistance Program launched on Sept. 20:

$1,061,899,300 has been sent to

3,033,998 Georgians with

$768,520,550 claimed and

$658,912,063 spent

In this extraordinary time, please know that the staff are working diligently to process all applications for benefits. You can help expedite this process by completing as much of your application as possible before submitting it.

Who is eligible to receive a Cash Assistance program prepaid card? 

You must have been enrolled and actively receiving Medicaid, PeachCare for Kids®, SNAP, and/or TANF benefits on July 31, 2022, to be eligible. If you’re not sure if you’re eligible, you can visit gateway.ga.gov and navigate to the “Check My Benefits – Case Selection” page. It will display whether you and/or any household member(s) are eligible or ineligible.

When will I receive the prepaid card?

 If you have opted to receive email only or email and U.S. mail communications in Gateway, you will receive your virtual prepaid card by email no later than October 11. The email will come from donotreply@gateway.ga.gov. If you have opted to receive U.S. mail only communications, you will receive a physical prepaid card in mid-October.

How To Activate Georgia Cash Assistance Card :

  1. What information is needed to redeem the prepaid card? You will need your client ID and date of birth to redeem your card. If you have more than one eligible person in your household, make sure you use the client ID and date of birth for the person the email was addressed to.
  2. How do I find my client ID? Your client ID is available in your Gateway account. Once you have logged in, your client ID will be displayed under “My Benefits Summary” in the one-time cash assistance table
  3. What happens if I can’t access the email the prepaid card initially went to, and if I update it in Gateway will the card come to the new email? Yes, please go in and make sure you have the correct email listed in Gateway in the “Notifications” screen.
In this extraordinary time, please know that the staff are working diligently to process all applications for benefits. You can help expedite this process by completing as much of your application as possible before submitting it.

Use Georgia Gateway to apply online for benefits

Georgia Gateway is the state government’s web portal for accessing assistance programs. When you create an account, you can apply for or renew benefits, upload documents, and report changes to your case.

Use Georgia Gateway if you want to access programs such as:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Temporary Assistance for Needy Families (TANF)
  • Medical Assistance, such as Medicaid and PeachCare for Kids
  • Childcare and Parent Services (CAPS)
  • Women, Infants, and Children (WIC)
  • Refugee Cash Assistance

Georgia Gateway is offered in multiple languages. There is no cost to apply for benefits through Georgia Gateway.

If you have trouble while using Georgia Gateway, please call the Online Services hotline at 1-877-423-4746. If you are deaf or hard of hearing, call GA Relay at 1-800-255-0135.

A happy family together on a couch.

Gateway Logins:

  1. I can’t access my Gateway account. Can you help me? Yes, see below some common login issues and resolutions.
    • I know my password and user ID, but I am receiving an error when I try to log in. Gateway may be experiencing a high volume of traffic. Please try again after a brief wait period.
    • I forgot my user ID. Please use the “Forgot user ID” function to recover your user ID.
    • I forgot my password. Please use the “Forgot password” function to reset your password.

Where will I receive my plastic card? 

If you have opted to receive U.S. mail only communications in Gateway, you will receive a plastic card at the mailing address on your case profile in Georgia Gateway. To find this address, go to “Benefits Summary,” then select “Click Here to View the Details” under the “My Benefit” section. View the mailing and residential address by selecting “Click Here for More Information.”

Obtain benefit and office hours information at the websites below.

Department of Family & Children Services (DFCS) at https://dfcs.georgia.gov/services

Women, Infants, and Children (WIC) at https://dph.georgia.gov/WIC

Department of Early Care and Learning (DECAL) at http://decal.ga.gov/

Obtain COVID-19 Medical Assistance and PeachCare for Kids information and updates at the websites below.

Medical Assistance renewals: Department of Family and Children Services (DFCS) at https://dfcs.georgia.gov/services

PeachCare for Kids renewals and premium waivers: DCH PeachCare for Kids at https://dch.georgia.gov/peachcare-kids

SOLVE (Supporting Onsite Learning for Virtual Education) Scholarship – NEW
Georgia’s program for Supporting Onsite Learning for Virtual Education (SOLVE) provides scholarships for families with students in a Georgia public school system or charter school primarily providing virtual learning. For more information on the payment terms and conditions of the SOLVE Scholarship, visit http://decal.ga.gov/caps/solve.aspx.

SOLVE (Supporting Onsite Learning for Virtual Education) Scholarship: Change Reporting

To report changes on your existing approved SOLVE Scholarship, complete the information below. If you are reporting a change in your provider and need help locating a provider, visit http://qualityrated.org/. Contact the provider before submitting your request to ensure space is available for your child/young adult.

Contact at 1-833-4GACAPS (1-833-442-2277) if:

  • You are not able to locate your existing SOLVE Scholarship number.
  • You need to report additional changes in your circumstances.
  • You need to report a change on a pending SOLVE Scholarship.

Provider changes on approved SOLVE Scholarships will be effective the following Monday unless you elect to start new scholarships at a later date. Current scholarships will end with the existing provider upon the creation of a new scholarship.

Registration fees are allowed at initial eligibility. Additional registration fees may be permitted under limited circumstances, such as a provider closure.

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