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https //eservices.durban.gov.za/v2/ : eThekwini Municipality eServices

Posted on by Freddy
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https //eservices.durban.gov.za/v2/ : eThekwini Municipality eServices

eServices at eservices.durban.gov.za is a self service facility that eThekwini Municipality offers to individuals, managing agents, companies and organisations.

You will need your ID number or Passport number (if you are a foreigner), your mobile number and email address to register. Once you have registered you can use the e-mail address and password you provided to Login and access the e-Services on the Portal

eServices offers:

  • Update account information
  • Delivery of accounts by email
  • Copy of previous accounts

Coming soon:

  • Residential Rates Rebate

eservices

How to use eServices

Follow these steps to start using eServices.

  1. Register
  2. Respond to activation email
  3. Login
  4. Update your profile
  5. Link accounts to emails

Each page in eServices has an expandable Instruction panel to help you

To register please click here to download and print the registration form. Fill in the form and fax it to +27 31 266 6054 or e-mail it to zama@ikhonokzn.co.za

NB. It is important to respond to any activation email sent by eServices

How do I register on E portal?

Registration Process
  1. Click ‘Register Yourself’ button located at right side of the Home Page.
  2. Select the user type as ‘Individual’. Click Continue.
  3. Provide the following basic details: …
  4. Click ‘Continue’
  5. Fill in the following mandatory details: …
  6. After registration, …
  7. Enter the correct OTP to complete the registration process.

Contact

Customer Care Line: 031 324 5000

Fax Number: 031 324 5111

Office Hours:

Monday to Friday: 07:30 to 16:30

Saturdays: 07:30 to 11:30

How do I check my eThekwini bill online?

Online at http://ebalance.durban.gov.za/ . This will show the amount payable on the most recent account sent to you. This will not reflect payments made after the account date. To receive your account statement via email, please register with eThekwini eServices, http://eservices.durban.gov.za/frmHome.aspx.