https //ksupport.kiausa.com/consumeraffairs/swld : KIA Free Steering Wheel Lock Device

You may submit your request for a free steering wheel lock device online at https://ksupport.kiausa.com/ConsumerAffairs/SWLD. You can also use the QR code below with your mobile device to access this link.

You may be aware of media reports regarding risky social media “challenges” that encourage young people to break-in and steal certain Kia vehicles. These challenges target Kia vehicles equipped with a steel key and “turn-to-start” ignition system.

In response to this new phenomenon of online theft promotion, Kia Motors began taking steps to try to address this criminal activity by providing steering wheel lock devices to interested local law enforcement agencies in certain affected areas, to be distributed to concerned Kia owners at no cost.

The records indicate you may own or lease a potentially affected vehicle, and Kia Motors are reaching out to let you know Kia Motors are now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft attempt. Kia Motors are making this device available to you free of charge and will ship it directly to you if you place your order by August 1, 2024, subject to available supplies.

What Should You Do?

You may submit your request for a free steering wheel lock device online at https://ksupport.kiausa.com/ConsumerAffairs/SWLD.

You can also use the QR code below with your mobile device to access this link.

You will be required to provide:

• The Vehicle Identification Number identified in this letter, as well as the Offer Code in the upper right corner

• Your name and the address where you want the steering wheel lock device shipped to

Only one device will be available per eligible vehicle and orders must be placed on or before August 1, 2024.

Upon receiving your order, the steering wheel lock device will be shipped directly to you for self-installation. You should receive your steering wheel lock device within 14 days following order placement, but delivery times can be affected by supply availability and weather conditions affecting shipping.

If you require additional assistance, please feel free to reach out to the Kia Customer Care Team online at kia.com (Owners>Contact Us) or via phone at 800.333.4Kia (4542).