https //mychart.sfdph.org/mychart/ : When can I see my test results in MyChart

MyChart offers patients personalized and secure on-line access to portions of their medical records. It enables you to securely use the Internet to help manage and receive information about your health. With MyChart, you can use the Internet to:

• Request medical appointments.
• View your health summary from the MyChart electronic health record.
• View test results.
• Request prescription renewals.
• Access trusted health information resources.
• Communicate electronically and securely with your medical care team.

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How do I sign up?

Patients who wish to participate will be issued a MyChart activation code during their clinic visit. This code will enable you to log in and create your own username and password. If you were not issued an activation code, you may call your primary care clinic to get one or ask to sign up during your next office visit.

You can call MyChart help desk at 628-206-2200.

When can I see my test results in MyChart?

Most lab test results are sent to your MyChart account after they have been finalized. Some diagnostic tests might take up to 5 days after they are finalized to be released to your MyChart.

My activation code does not work, what should I do?

For your security, your activation code expires after 14 days and is no longer valid after the first time you use it. You can request a new code at your next clinic or hospital visit.

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MyChart Features

Communicate with your doctor

Get answers to your medical questions from the comfort of your own home

Access your test results

No more waiting for a phone call or letter – view your results and your doctor’s comments within days

Request prescription refills

Send a refill request for any of your refillable medications

Manage your appointments

Schedule your next appointment, or view details of your past and upcoming appointments

Patient Authentication

Patients of providers that use Epic software are able to connect third-party applications (apps) to retrieve parts of their health record for their own personal use. Examples of data that can be pulled into an app include lab results, allergies, medications, and immunization history.

In order to authenticate an app to retrieve your health data, follow these steps (note that images may not reflect your healthcare organization’s exact layout or content for each step in the process):

1. Make sure you have a MyChart (patient portal) account created for your healthcare provider organization. You will need your login credentials for the authentication process. Note: MyChart is an Epic branded name. Your organization may use a different name for their patient portal.
2. Access the application on your personal device. Carefully review the app’s terms and conditions.
3. The app may ask you to select your healthcare provider from a list. Select your healthcare provider.
4. You will now be redirected to your provider’s MyChart login screen. Enter your credentials to continue.
   
   Note: you should not share your password directly with another person or application. This page is designed to let you securely share your health record without disclosing your password. The logo and background image on this page might look different for your healthcare provider, but the general layout of the page should be similar with the Epic Systems Corporation copyright at the bottom of the screen.
   You can also look at the URL at the top of the browser window to check that:
   1. The website name is associated with your healthcare provider
   2. The URL begins with https:// or has the lock icon:
      
5. If you have access to another person’s account, you will need to select to which account you are linking the app.
   
6. You may see a page with details about the application. These details come from a questionnaire that the app developer fills out and attests to, such as how the app is funded, whether it distributes your data to other parties, and whether you’re able to delete or see records of the data the app collects. Review this information carefully and determine whether you would like the app to have access to your health information. If you would like to allow the app to access your data, click “Allow Access”.Example of an app that has filled out questionnaire with useful information:
   Example of an app that has neglected to fill out the questionnaire:
   

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1. In some cases, you may be able to select what information to share. In this example, the app is requesting your allergies, appointments, care plans, and results.