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https //myportal.medsolutions.com Login : Request a Medical ID card

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https //myportal.medsolutions.com Login : Request a Medical ID card

Use https://myportal.medsolutions.com for all of your radiology management needs when it’s con- venient for you! eviCore healthcare is available online 24/7. After a quick and easy one-time registration, you can initiate a request, check status, review guidelines, and more.

Phone ………888-693-3211

Contact eviCore healthcare toll-free from 7AM to 8PM Central. Calls are typically brief, lasting only a few minutes. We grant many authorizations while you are on the phone! For faster service, you’ll need all pertinent clinical information before you call. Please see the “Rapid Authorization” section in this brochure for a list of the information you will need. Outside of normal business hours, you may call eviCore healthcare and leave a message for a return call the next business day.

Fax ……………..888-693-3210

The eviCore healthcare website (https://myportal.medsolutions.com) and the eviCore healthcare Customer Service Department (888-693-3211) both have the body component and modality-specific forms you need. Please fill out the relevant fax form and send it to the aforementioned fax number. When the authorization decision is ready, eviCore healthcare will fax back a response.

Also Read : cigna.com/member-resources

What information do I need to register?

Here’s what you’ll need to register.

I’m the subscriber: (the person who signed up for the plan.)

Provide one of the following:

  • Your Social Security Number
  • Or, your Cigna ID number or Cigna-HealthSpring ID (found on the front of your ID card)

I’m a dependent: (a child*, spouse, or domestic partner covered under the subscriber’s plan

Provide one of the following:

  • Your Cigna ID number and the subscriber’s home ZIP code.
  • Your Cigna-HealthSpring ID.
  • Or, the subscriber’s Social Security Number and home ZIP code.

*Customers under age 13 (and/or their parent/guardian) will not be able to register.

myCigna

mycigna.com Activate

Steps to Activate the MyCigna Account

1. Visit the page https://my.cigna.com/web/public/consumer/registration

2. Enter your First Name.

3. Enter your Last Name. Click Next

4. On the next page, enter  your date of birth

5. Now enter your home ZIP code.

6. Now enter the appropriate option given below.

I’m the Subscriber on a non-Medicare/Medicaid plan

– The person who signed up for the plan either through your employer or on your own, through a health exchange.
I’m a Dependent on a non-Medicare/Medicaid plan
– A child, spouse or domestic partner covered under the subscriber’s plan.
I’m a Cigna Medicare Customer
I’m a Medicaid Customer
I want to register for the Employee Assistance Program ONLY
7. Enter your Identity information like Social Security number, Cigna ID number
8. Now enter the remaining details and click Register.
9. The account will be activated.

How to File a Claim

Filing a claim is easy. Follow these instructions for filing medical, dental, mental health, and supplemental health claims.
  • Download and print the claim form
  • Complete and mail your completed claim forms to the appropriate office
  • The details and the right claim form will depend on the type of claim

Request an ID Card

Get a Cigna ID card for your medical, dental, or pharmacy plan.

If you lost your Cigna ID card, take a moment to request a new ID card before going to your next doctor’s appointment. Use the information and links below to get the replacement cards you need.

Request a Medical ID card

To request a medical ID card for you or someone else covered by your health plan, please visit the myCigna® website. If you haven’t created an account on myCigna, complete the ID Card Request Form.

Request a Dental ID card

To request a replacement or print a temporary ID card, please visit the myCigna® website. An ID card is not required to receive coverage for dental care but will assist your dentist with verifying your coverage and filing a claim.