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IRS Error Code 5001 : IRS Tax Return Rejection Code 5001

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IRS Error Code 5001 : IRS Tax Return Rejection Code 5001

IRS Error Code 5001 sates that the Primary Social Security Number (SSN) and the last name of the Primary taxpayer on the return do not match IRS records. Review your return to be sure the SSN and last name match what is printed on your Social Security Card.

Solution

1. Review your return to be sure the SSN and last name match what is printed on your Social Security Card.

2. Make any corrections.

If you continue to get this error, contact the Social Security Administration at 800-772-1213 or www.ssa.gov to correct the issue. Ask them to update the IRS records and provide an estimate for the update.

1. When SSA makes a correction to your SSN, e-file again.

2. If this will cause you to miss the filing deadline, you may want to print and mail your return.

Make the correction(s) and resubmit.

Electronic Filing Options

Four electronic filing options for individual taxpayers are listed below. For businesses and other taxpayer audiences, see the links to the left.

1. Use IRS Free File or Fillable Forms

  • Use IRS Free File if your adjusted gross income is $73,000 or less.
  • If you are comfortable doing your own taxes, try Free File Fillable Forms.

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2. Use a Free Tax Return Preparation Site

The IRS Volunteer Income Tax Assistance (VITA) and the Tax Counseling for the Elderly (TCE) programs offer free tax help and e-file for taxpayers who qualify.

3. Use Commercial Software

  • Use commercial tax prep software to prepare and file your taxes.
  • Transmitted through IRS approved electronic channels.

4. Find an Authorized e-file Provider

  • Tax pros accepted by our electronic filing program are authorized IRS e-file providers.
  • They are qualified to prepare, transmit and process e-filed returns.

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About the Database and Locator Service

The “Authorized IRS e-file Provider” database is a nationwide listing of all businesses which have been accepted to participate in the electronic filing (IRS e-file) program. “For Profit” Providers that have “opted in” are included in the locator service which allows you to:

  • Identify and locate different types of Authorized IRS e-file Providers through interactive searches – e.g., Electronic Return Originators (EROs), Transmitters, Software Developers, and  Intermediate Service Providers
  • Download delimited text files by state or District of Columbia for creating mailing lists using data base software packages. See “Downloading Delimited Text Files” below

To opt in or out of the locator service, see “Updating the Authorized IRS e-file Application” below

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How to Search for a Provider

This interactive search allows you to enter the either your full 5 digit ZIP Code, or select your state.

Search results will be sorted in alphabetical order by the business name. Use the arrow at the bottom right of the page to advance to the next page.

Note: The inclusion in this database does not constitute any endorsement by the IRS of the e-file Providers listed in this database or any of the products or services that they provide. You should always be sure to conduct your own due diligence when selecting an e-file Provider.