JCPenney Mastercard Login : JCPenney Online Credit Center

You can pay your JCPenney credit card Payment in person at any JCPenney store or by login into https://www.jcpcreditcard.com/ or by mail, or online using the company’s convenient Online Credit Centre.

What account information is available online?

After you log-in you will have access to the following information:

Account Summary – Gives you an overview of your account including: current balance, credit line, available credit, amount currently due, last bill date and a amount, last sale date and amount and last payment date and amount.

Statements- Gives you access to view your bill online. Provides summary of your recent transactions and past 3 billing periods.

Payments- you can pay your bill online, access your payment history or set up and edit your bank information.

Account Service- Allows you to set up email alerts to notify you when your payment is due or when your paymenthas been received. You can also request a creditline increase, report your card as lost/stolen or request a replacement card.

Manage Profile- You can update your address/ Phone/ email; or your security information, or change your privace option.

Contact Us- You contact us by sending us emails through the secure online message center.

e-Services are online email message forms that let you make secure inquiries about your JCPenney account. You need to provide some personal information to log-in to ensure that your account is protected from unauthorized access. You can currently take advantage of the following online functionality:

Notify us of a payment you recently sent or will be sending.
Request an additional card.
Request a statement.
View purchase details.
Make a payment.
Request a credit line increase.
Update your personal account information.
Download your account activity.
Record your privacy preference.

How can I check my account balance?

You can view the account balance as of your last statement date by selecting “Account Summary” from the JCPenney Online Credit Center main menu. After you log-in you can view your balance and other account information.

Save on your order today when you open and use a new JCPenney Credit Card.

Save time, manage your JCPenney Credit Card online with Synchrony Bank

View and pay your bill
Check your balance and recent activity
Receive alerts when payment is due or a payment is posted

go to jcpcreditcard.com

Do I need to call to activate my card before I use it?

You may need to call to activate your card. Check the label on your card for activation instructions.

Can I use my account at a JCPenney Store before I receive my card in the mail?

Yes, just bring valid photo identification to the customer service area in any JCPenney Store and they will issue you a temporary card to allow you to purchase that day in the store. Your account will be honored 24 hours after you are approved.

How can I request a credit balance refund?

If you have a question regarding a credit balance on your account please contact JCPenney Credit Services.

How can I pay my bill?

You may pay your bill by mail, at any JCPenney department store or online through the JCPenney Online Credit Center. Click here to find out more about online payment service.

To mail your payment:

Please mail check or money order to:

SYNCB
P.O. Box 960090
Orlando, FL 32896-0090

To pay in store:

Present a check, money order or cash at any JCPenney department store. Visit the online JCPenney Store locator to find the store nearest you.

To pay online:

You may make a payment through the JCPenney Online Credit Center (log in and select “pay your bill online” from the navigation bar).

What should I do if my payment has not been posted?

jcpenney

If your payment was made by mail, please allow 7-10 days from the mailing date for your payment to be processed.

If your check has been cashed and it is not showing as posted, please mail a copy of the check, front and back, to the following address:

JCPenney Credit Services
C/O SYNCB
P.O. Box 965006
Orlando, FL 32896-5006

For cardholders residing in Puerto Rico or U.S. Virgin Islands, send it to:

JCPenney Credit Services
C/O SYNCB
P.O. Box 364788
San Juan, PR 00936-4788

If your payment was made by money order, please check with the issuer and mail a copy, front and back, to the following address: