SafeLink is excited to bring Verizon’s world-class service to its customers with time and to provide access to innovative technologies, plan features, international calling options, and increased options for devices.

SafeLink customers will be able to keep their current device. If a customer’s SafeLink plan is served on a network other than Verizon’s, SafeLink will have a carefully managed transition during which customers will be able to move to the Verizon network, including obtaining a device compatible with Verizon’s network if necessary. We will communicate with such customers and you do not need to worry about being surprised.

Safelink Wireless Activation :

1. For first time activation, click here. To reactivate your existing phone, text REACT to 611611.

2. You can also activate your phone by selecting the “Activate Now” button.

In case of an emergency, you should always call 911 or go to the nearest hospital. 611611 services should only be used to manage your account and retrieve information related to SafeLink services.

T-Mobile Device Unlock Process

Steps to check your device unlock status & eligibility:

1. Go to the carrier’s website where you originally purchased the phone and log into your account.
2. Click on the phone number/device you want to unlock, and select View Details.
3. Click on the device image for the device you want to unlock
4. In the list below the device image, click on Check device unlock status
5. The next page should display the status “Device unlocked” or “Device locked.”

• Status unlocked: Certain T-Mobile devices are sold unlocked. Some locked devices will be unlocked remotely once they meet the eligibility criteria.
• Status locked:  Look under the device image to see if it’s eligible to be unlocked.