Essential Plan

Coverage amount: $25 per quarter

WEB ORDERS

Ordering your quarterly supply online is easy! Visit SeniorCarePlus.NationsBenefits.com to set up your account by registering on the NationsBenefits MyBenefits portal. Once you are set up, you can view all products and place online orders.

Seniorcareplus nationsbenefits com Activate Card :

1. Visit the page https://seniorcareplus.nationsbenefits.com/activate

2. Enter the 16 digit card number and expiration date of your Benefits Mastercard® Prepaid Card

3. Enter your Date of Birth and Last Name provided to your health plan during enrollment

4. Finally Click on the Activate Card Button

5. If you need assistance please Call 877-200-4189 (TTY: 711)

PHONE ORDERS

To place an order by phone, please call 877-200-4189 (TTY: 711). Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year.

How to order

There are three easy ways to place your order: by mail, by phone or online. Whatever way you choose to place your order, be sure to have your member ID number available to access your benefit.

By Mail

Fill out the attached mail order form and drop it in the mail to:

2921 Brighton-Henrietta TL Road, Rochester, NY 14623

Be sure to give the order seven days to reach us. The order will be processed in the quarter that it is received, unless otherwise specified. A new mail order form is sent with each of your quarterly shipments.

By Phone

1-855-383-4231 (TTY 711)

Call us Monday – Friday from 8 a.m. to 5 p.m., and Saturday and Sunday from 7 a.m. to 12 p.m. and our friendly customer service representatives will take your order.

Online

www.hometownotcstore.com

The online webstore is available to place orders 24 hours a day, seven days a week. Online you will be able to keep track of what you have ordered, check status of orders, and check your benefit allowance.