Wellcare Express Scripts 2024 Pharmacies and Phone Number

Wellcare is pleased to announce that, effective January 1, 2024, Express Scripts® will begin processing pharmacy claims for plan members. Express Scripts is a pharmacy benefit management (PBM) company serving more than 100 million Americans.

Express Scripts Pharmacy® delivers specialized care that puts patients first through a smarter approach to pharmacy services.

Members have been notified in advance and will receive a new ID card with updated pharmacy information, so that they are prepared to begin having their prescriptions filled at participating network pharmacies when this change occurs.

Providers can direct members to call the Member Services phone number listed on their ID card should they have questions about this change.

Who is Express Scripts?

Express Scripts is a pharmacy benefit management (PBM) company serving more than 100 million Americans. Express Scripts Pharmacy delivers specialized care that puts patients first through a smarter approach to pharmacy services.

Also Read : www.wellcare.com/pdp login/register OTC Online

What is the rationale for changing PBM vendors?

Express Scripts as our PBM will bring increased levels of transparency and value, positioning us to provide the highest level of quality at the lowest possible cost to our members.

What PBM services will Express Scripts be providing?

Express Scripts will be the PBM of record providing pharmacy claims adjudication, pharmacy network administration and rebate administration on behalf of our health plan.

How will this PBM transition impact our members?

There will be no immediate change in service for our members, although they will receive new ID cards. We will continue to provide the same member-focused care and support as we do today.

Our highest priority continues to be serving all our members, and we remain committed to providing affordable quality healthcare services. Our team is working closely with both CVS and Express Scripts to ensure a seamless migration.

Also Read : FLXG Activate SW Login Code

How will members get started with mail order at Express Scripts?

For existing mail order users:

• Most open prescription refills will be automatically transferred to Express Scripts
• Refills for controlled drugs, such as Alprazolam, Clonazepam, Pregabalin, Tramadol, Zolpidem, etc., will not automatically transfer to Express Scripts Pharmacy; members must request a new prescription from their provider

For new mail order prescriptions on or after January 1, 2024, members may do one of the following:

• Ask their provider to electronically submit or fax a new prescription to Express Scripts Pharmacy, as listed on their medical ID cards
• Visit express-scripts.com/rx to register or sign in, then follow the guided steps to request a prescription
• Call Express Scripts Pharmacy, who will contact their provider for a new prescription to be filled via mail order
• Mail a Home Delivery Order Form (available at express-scripts.com/rx) directly to Express Scripts Pharmacy

Does Express Scrips offer a mail order app?

Yes, members will be able to download the Express Scripts Pharmacy app, available on the App Store and Google Play. Members with a mail order benefit can order medications, track delivery and more.