www.otcmember.com Balance Check : OTC Network Cardholder Portal

Use the My Benefit portal www.otcmember.com to view your OTC balance, search eligible items or find participating retailers near you or available online. If the scanned/entered item is discounted, the savings will be displayed. View available discount offers, at www.myotcoffers.com.

The OTC Network® app is a fast and convenient way to check your OTC Network card balance and find eligible items when shopping in-store at participating retailers.

In today’s fast-paced world of E-commerce and shifting consumer behavior, health plan members have come to expect the same expediency they experience with the largest global retailers. That’s why NationsOTC® advances consumerization of healthcare with the over-the-counter (OTC) benefit offering.

NationsOTC provides over-the-counter benefit administration services to health plans seeking an affordable, comprehensive solution in supplemental OTC services and product fulfillment. Hundreds of brand-name and generic products, health and wellness items, first-aid supplies, and a variety of foods are available across CMS-approved categories for home delivery nationwide at no additional cost.

The customizable solution also includes a modern E-commerce experience that can be tailored for your health plan.

Need help getting started?

If you have any questions, please call us at 877-439-2665(TTY: 711).

Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. Language support services are available free of charge.