www.texasworkforce/ui/er.html | Managing Your Benefits Password & PIN
www.texasworkforce/ui/er.html | Managing Your Benefits Password & PIN
TWC’s online Unemployment Benefits Service is available 24 hours a day, seven days a week at www.texasworkforce/ui/er.html. You need a TWC Internet User ID and password to use Unemployment Benefits Services.
If you received a Notice of Application for Unemployment Benefits or a Request for Work Separation Information, use our Employer Response to Notice of Application system to submit your response.
You will need:
– Applicant’s Social Security Number
– Access Key printed on the upper right-hand corner of your notice
About Responding Online
The online system asks for the same information as the notice TWC mailed you.
When you submit the response, the system displays a confirmation. Print or save the confirmation page for your records, or record the confirmation number on your notice, so you will have it if needed in an appeal.
If your TWC Account Number is different than the number on the Notice of Application for Unemployment Benefits we mailed to you, enter the correct account number in the Comments, Additional Information or Explanation field. A TWC representative will update the information on your account.
If we need additional information about your response, a TWC representative will contact you.
Other Ways to Submit Your Employer Response
- Use our employer online submission portal at https://mft.twc.state.tx.us/form/UIsubmissionEMP. Upload both sides of the Notice of Application for Unemployment Benefits or the Request for Work Separation Information and all attachments.
- Call 888-876-6107. You must speak with a TWC representative and get a confirmation number. Leaving a voice message is not an adequate response. Keep the confirmation number to prove that you responded.
- Fax to 512-322-2827. Include both sides of the Notice of Application for Unemployment Benefits or the Request for Work Separation Information. Include all attachments. We use the date we receive your fax to determine if you responded on time. Keep your fax confirmation to prove you responded.
- Mail the Notice of Application for Unemployment Benefits or the Request for Work Separation Information and all attachments to the TWC address in the upper left-hand corner of the notice you received. TWC uses the postmark to determine if you responded on time.
Managing Your Benefits Password & PIN
TWC’s online Unemployment Benefits Service is available 24 hours a day, seven days a week at ui.texasworkforce.org.
User ID & Password
You need a TWC Internet User ID and password to use Unemployment Benefits Services.
- If you already have a User ID for another TWC Internet application, such as WorkInTexas.com, log on with that User ID and password. You will then need to enter your Social Security Number and Tele-Serv Personal Identification Number (PIN) to complete the set up.
- If you do not have a User ID for a TWC Internet application, Select Sign up for User ID from the Quick Links menu on the Logon page. You will then need to enter your Social Security Number and Tele-Serv PIN to complete the set up.
