To confirm if you are already on the new Xbox app, please look at the tile for the app from your Xbox’s list of apps. You want the one where the tile has a red background and white text, and not the one with a black background that also says “ON DEMAND” (the Old App). You can try to look for it on your Microsoft Xbox Store search box and type “MotorTrend” with no space or use the link above. This new app was rebuilt from the ground up to be more stable, and so that we can more easily add new features in the future.

If you want to see what other platforms we currently support, then please be check the supported devices page for the latest list of supported devices. This list can change, and we are working to add additional platforms. If you don’t see your platform there, you can submit it to us as a feature request and we will evaluate it for future development.

Casting to LG and Vizio TVs Tips

1. Make sure your LG or Vizio TV is turned on before you start the MotorTrend mobile app.
2. Please make sure that your mobile device and MotorTrend app have been updated to the latest version as a first step.
3. Check to make sure that there are no other apps running in the background that could be interfering with casting from the MotorTrend app.
4. Your mobile device, TV, and WiFi router should ideally be within ~15 feet of each other.
5. Most newer WiFi routers can have multiple networks at the same time.  Commonly they will indicate if they are 2.4 GHz or 5.0 GHz.  If you have multiple networks it is possible for your mobile device to be on the same router but a different network and the traffic between those frequencies and wired ethernet may be filtered. Compare the network on your mobile device to the TV.
6. On Android mobile apps, try clearing the MotorTrend app’s cache and data.  Exit the MotorTrend app and make sure it is cleared from the background.  Go to Settings –>  Apps –> MotorTrend app.  Then press “Force Stop” and go to Storage.  Press the “Clear Cache” button and then “Clear Data”.  Restart the MotorTrend app and relogin.
7. Try power cycling the WiFi router and TV.  Turn off the mobile device.  Then unplug the power to your WiFi router (this may also be your internet modem or gateway) and TV. Using the TV remote’s power button won’t actually restart the TV.  You can either unplug the power from the TV or you can check the TV manufacturer’s site for directions.  Keep everything off for 60 seconds.  Then turn on the WiFi router and give it a couple of minutes to come back up.  Turn on the TV, and then turn on the mobile device.
8. Try reinstalling the mobile app.  Uninstall the app, reinstall the app, and re-login.  On Android devices, if you want to be very thorough, do the above process for clearing the app data & cache prior to uninstalling the app.

Casting to Samsung TVs Tips

1. Make sure your Samsung TV is turned on before you start the MotorTrend mobile app.
2. Please make sure that your mobile device and MotorTrend app have been updated to the latest version as a first step.
3. Check to make sure that there are no other apps running in the background that could be interfering with casting from the MotorTrend app.
4. If the lite app is currently open and running on your Samsung TV, try to close it first by pressing the exit button on the TV’s remote control
5. Your mobile device, Samsung TV, and WiFi router should ideally be within ~15 feet of each other.
6. Most newer WiFi routers can have multiple networks at the same time.  Commonly they will indicate if they are 2.4 GHz or 5.0 GHz.  If you have multiple networks it is possible for your mobile device to be on the same router but a different network and the traffic between those frequencies and wired ethernet may be filtered. Compare the network on your mobile device to the TV.
7. On Android mobile apps, try clearing the MotorTrend app’s cache and data.  Exit the MotorTrend app and make sure it is cleared from the background.  Go to Settings –>  Apps –> MotorTrend app.  Then press “Force Stop” and go to Storage.  Press the “Clear Cache” button and then “Clear Data”.  Restart the MotorTrend app and relogin.
8. Try power cycling the WiFi router and TV.  Turn off the mobile device.  Then unplug the power to your WiFi router (this may also be your internet modem or gateway) and TV. You can either unplug the power from the TV or hold the TV’s remote control power button and it should restart the TV.  Keep everything off for 60 seconds.  Then turn on the WiFi router and give it a couple of minutes to come back up.  Turn on the TV, and then turn on the mobile device.
9. Try reinstalling the mobile app.  Uninstall the app, reinstall the app, and re-login.  On Android devices, if you want to be very thorough, do the above process for clearing the app data & cache prior to uninstalling the app.

Chromecast Tips

1. Make sure your Chromecast is turned on before you start the MotorTrend mobile app.
2. Please make sure that your mobile device and MotorTrend app have been updated to the latest version as a first step.
3. Check to make sure that there are no other apps running in the background that could be interfering with casting from the MotorTrend app.
4. It is recommended that your Chromecast device be powered with its own power supply and not the USB input of your TV or the HDMI port itself.
5. Your mobile device, Chromecast device, and WiFi router should ideally be within ~15 feet of each other.
6. Most newer WiFi routers can have multiple networks at the same time.  Commonly they will indicate if they are 2.4 GHz or 5.0 GHz.  If you have multiple networks it is possible for your mobile device to be on the same router but a different network and the traffic between those frequencies and wired ethernet may be filtered. Compare the network on your mobile device to the Chromecast (on the Chromecast home screen it will be in the lower left of the screen).  Either update the network your mobile device is connected to or you can update the Chromecast with these directions.
7. On Android mobile apps, try clearing the MotorTrend app’s cache and data.  Exit the MotorTrend app and make sure it is cleared from the background.  Go to Settings –>  Apps –> MotorTrend app.  Then press “Force Stop” and go to Storage.  Press the “Clear Cache” button and then “Clear Data”.  Restart the MotorTrend app and relogin.
8. Try power cycling the WiFi router and Chromecast.  Turn off the mobile device.  Then unplug the power to your WiFi router (this may also be your internet modem or gateway) and Chromecast.  Keep everything off for 60 seconds.  Then turn on the WiFi router and give it a couple of minutes to come back up.  Turn on the Chromecast, and then turn on the mobile device.
9. Try reinstalling the mobile app.  Uninstall the app, reinstall the app, and re-login.  On Android devices, if you want to be very thorough, do the above process for clearing the app data & cache prior to uninstalling the app.
10. You may need to conduct a  Chromecast Factory Data Reset and then re-setup your Chromecast.