https //propertypay.firstcitizens.com Login Password

By login into propertypay.firstcitizens.com, you can make a one-time payment is easier with our online payment option, Property Pay. Payment options include check and card.

You can make online payment with First Citizens Bank bank by going to https://propertypay.firstcitizens.com/. Once on the website, you can sign up and enter your information. The next prompt will be to register your property. 

Once you enter your property address, you will need your Management Id which is 8053. Next is your Association Id. You can find this 3 digit code by checking the bottom of your statement. The last code you will need is the Property Account # which can also be found on the bottom of your statement (Your unit number).

The next prompt will be to create a username and password. Please remember to keep the information as if you need to change or edit the amount or update the credit card, you will need to log in. Next, you will have 3 security questions in case you do get locked out of your account. After you set up your account, you will need to log in again.

After your account is successfully created and logged in, you will be able to make a one time payment or schedule payments. Also, you will be able to add a credit card or a checking account to your “wallet”. The “wallet” allows you to store more than one payment option for convenience.  Please be advised that credit card payments have a transaction fee. Payments made through a mobile device may also be charged a transaction fee. Follow the instructions for entering your payment information. 

When you are finished with that step, go to the “Properties” tab on the top right and press Make a payment. Here you will be able to schedule frequency, start date, end date, and confirm your amounts.   

If you are experiencing issues with the bank website or your login, please call Customer Service at 866-351-5646.

If you have questions on your amount due or are not sure of your codes, call our office at 201-358-9399. 

One-Time Assessment Payments with Property Pay

Make a payment

◼ Go to https://propertypay.firstcitizens.com.

◼ Select the Pay Assessments button.

◼ Review and agree to the Terms & Conditions by selecting Yes.

Property details

◼ Enter the required property information.

◼ Select either Pay by eCheck or Pay by Card. Fees may apply.

Payment details

◼ Enter your payment information.

◼ Select the I Agree checkbox in the payment summary.

◼ Select the Next button to continue.

Verify payment

◼ Review your payment details.

◼ If you need to make a change, select Edit to return to payment details or the property section.

◼ Select Cancel to delete all the information and start over.

◼ If all the information is correct, select the Submit Payment button.

Next, you will see the Payment Confirmation, which includes:

◼ Payment confirmation number.

◼ Email address where the payment confirmation will be sent.

◼ Option to print or cancel the payment, if needed.

Payment tips

◼ Select the Help icon for more information on what is required for each field.

◼ The payment summary lists the payment amount, fees, if any, and a total amount paid

Payments submitted prior to 9 p.m. ET Monday through Friday, excluding holidays, are processed the same day. Our customer service team is available to assist users with navigating Property Pay at 866-800-4656 or servicepropertypay@firstcitizens.com.