Prime Video Error Code 0.6 | Date and Time Settings

Prime Video Error Code 0.6 (often displayed as 0.60) typically indicates a conflict with your device’s Date and Time settings or a corruption in the app’s cached data.

Here is the step-by-step fix, starting with the most common solution.

1. The “Date & Time” Fix (Most Likely)

If your TV or console has the wrong date or time (even by a few minutes), the Amazon servers will reject the connection for security reasons.

• Go to Settings: Open the main settings menu of your TV, PlayStation, or Xbox.

• Find Date & Time: usually under “System” or “General.”

• Set to Automatic: Ensure “Set Automatically” or “Use Network Time” is turned ON.

• If it is already on: Turn it off, manually set the time to be incorrect, then turn “Automatic” back on to force a re-sync.

2. The “Power Cycle” (Clear Cache)

This clears the temporary cache that might be stuck with the error.

1. Unplug your TV or console from the wall outlet.

2. Wait 60 seconds (this is critical to drain the power capacitors).

3. Plug it back in and launch Prime Video.

Also Read : ARC Raiders Launch Error Maximum Simultaneous Game Instances Reached

3. Network Reset (DNS)

If the above didn’t work, your device might be having trouble resolving the Amazon server address.

• Restart Router: Unplug your Wi-Fi router for 30 seconds and plug it back in.

• Change DNS (Advanced): If on a console or PC, go to your Network Settings and change your DNS to Google’s public DNS:

  • Primary: 8.8.8.8

  • Secondary: 8.8.4.4

Summary Checklist

1. [ ] Check System Date/Time (Sync to internet).

2. [ ] Unplug device for 60 seconds.

3. [ ] Check for App Updates in your store.