A “connection error” in Umamusume Pretty Derby can be a common and frustrating issue for players on both PC and mobile. These errors often indicate problems with your internet connection, game files, or even server-side issues.
Players frequently report issues like “connecting” pauses, especially in the last few days as of late July 2025.
Troubleshoot and Fix Connection
Here are a few steps you can try to resolve the problem:
1. Check Internet Connection
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Make sure your Wi-Fi or mobile data is stable.
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Try browsing the web to see if other apps or websites are working.
2. Restart the Game
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Close the app fully (force close), then reopen it.
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Sometimes a simple restart can fix minor issues.
3. Clear Cache/Data (Android)
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Go to Settings > Apps > Umamusume.
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Select Storage, then click Clear Cache and/or Clear Data.
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Please note: clearing data will log you out of the game, so make sure your account is linked to a service like Google Play or Apple ID to avoid losing progress.
4. Reboot Your Device
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Sometimes a quick restart of your phone or tablet can help clear up connection issues.
5. Check for Server Maintenance
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If it’s a widespread issue, it could be due to server maintenance. Check social media or official forums for any announcements regarding this.
6. Update the Game
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Ensure that you’re using the latest version of the game. Sometimes connection issues are fixed in new updates.
7. Try a VPN (If Region-Specific)
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If the game is region-locked or has connectivity issues in certain areas, using a VPN to connect to a supported region might help.
8. Reinstall the Game
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If none of the above works, uninstalling and reinstalling the game might help. Again, make sure your account is backed up before doing this.
Also Read : Spectrum Activate Equipment
📋 Quick Troubleshooting Summary
| Platform | Action |
|---|---|
| Mobile | Restart app/device, clear cache/data, switch network, use a reliable VPN |
| PC (Steam) | Rename DMM folder, verify files, clear cache, set antivirus exceptions |
| PC (DMM) | Apply antivirus exclusions, use stable VPN if IP blocked |
| All users | Avoid banned VPN IPs, check official Discord/support channels |
✅ Final Steps
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Determine your platform (mobile / PC → Steam or DMM).
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Follow the relevant fixes above.
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Use a reliable VPN with Japanese IP if region blocked.
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If encountering Team Trials issues or Error 102, wait for an official patch.
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Still stuck? Reach out via official support forms or Discord help channels.
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